Application Support Engineer - 2 Positions

Job Description :

Responsibilities:

1. Monitor and Maintain Application Health: Ensure that software applications are running smoothly, performing optimally, and free of issues.
2. Troubleshooting and Issue Resolution: Identify, diagnose, and resolve application-related problems reported by users.
3. User Support and Assistance: Provide technical support to end users, answer questions, and guide users in using the software effectively.
4. Incident Management: Log and track repetitive issues, ensuring timely resolution.
5. Deployments and Patches: Deploy software updates, patches, and bug fixes as needed to maintain functionality and security.
6. Performance Monitoring: Monitor application performance and conduct regular health checks to detect and resolve any system slowdowns or failures.