Application Engineer

Varel Energy Solutions (VES) is one of the world’s largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you’re looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team!

Summary: VES is looking for an Application Engineer to join our drill bits team in our Saudi Arabia, Dammam location. The Application Engineer will focus on providing technical support to customers, sales, and engineering departments. They will also be responsible for overseeing the technical performance of assigned products by reviewing/analyzing all customer complaints, identifying concerns, and opportunities for improved product performance. The Application Engineer will also create technical reports for the sales and application management team and follow company safety policies and procedures.

The successful candidate will define quarterly and annual objectives that align with company, business unit, and function goals and specify what is to be done at lower levels to achieve them. Applications apply strategic focus in line with our geographic and/or customer focus, coupled with differentiating VES within the sector due to being recognized as maximizing client value. Additionally, be accountable in providing technical reactive support, operational recommendations, engineering engagement, operational processes, and defining technical strategic focus supporting sales.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Provides a technical pre and post job analysis for products by compiling a case history to assist sales, product enhancement, and R&D. Contributes to the evolution of product design according to customer needs by obtaining, gathering, analyzing, and reporting information required in product design (new requirements, improvements, or modifications) along with contributing to phase in/out product depending on development and obsolescence. Establishes test plans for new products or materials, orders and plans tests to deliver run reports, and analyzes the tests. Keeps abreast of competitor product developments and opportunities and other drilling technology by developing established performance benchmarks of VES versus competitor products.
• Maintains close and constant interface with operator technical teams, both rig sites and office-based, ensuring a technical focal point to mitigate/solve issues related to actual or perceived product performance.
• Assists the customers, sales, and technical teams to provide and advise on fit-for-purpose technical solutions and enhancements for the operator’s project. Prepares and presents technical and design presentations, supports sales teams in drill bit and PCE selection and requirements for customer proposals and tenders.
• Works closely with sales to ensure the customer receives best-in-class service and troubleshoots technical problems and issues and determines solutions in accordance with customer expectations.
• Controls the centralizer simulation reports raised to promote company product and performance. Develops and maintains a database and provides technical reports to sales or product management. Analyzes performances and post-run reports, providing recommendations on future drilling parameters to ensure optimum performance of VES products.
• Extensive travel would be part of the job requirement.
• Performs other duties and participates in special projects as assigned.

Education and/or Experience:

• Degree in Mechanical or Mining Engineering, Bachelor/Master of Sciences in geology, physics, or mechanics from an accredited university.
• Valid driver’s license and clean driving record with the ability to maintain an acceptable driving record in line with company requirements.
• Knowledge of the drilling industry and PCE applications.
• Knowledge of general office and sales practices and procedures.
• Knowledge of drilling equipment used in assigned territory.
• Knowledge of customer operations in assigned territory essential.
• Simulation software skills.
• Drill bit and PCE design management.
• Drill bit and PCE manufacturing process.

Thank you for your interest in a career with Varel Energy Solutions.