Account Manager – IT Solutions

Job Summary:

The Account Manager – IT Solutions is responsible for managing and expanding client relationships, driving sales, and ensuring customer satisfaction within the IT solutions sector. The role requires a strong understanding of IT infrastructure, networking, security, and cloud solutions. The Account Manager will work closely with clients in Saudi Arabia to provide tailored IT solutions, ensuring long-term business growth.

Key Responsibilities:

Sales & Business Development:

• Identify and develop new business opportunities for IT solutions, including networking, cybersecurity, and data solutions.
• Generate leads, qualify prospects, and convert opportunities into successful sales.
• Achieve and exceed sales targets by maintaining a strong pipeline of opportunities.
• Build and maintain relationships with key decision-makers, including IT managers, CIOs, and business leaders.

Client Relationship Management:

• Serve as the primary point of contact for clients, ensuring a high level of customer satisfaction.
• Understand client business needs and propose tailored IT solutions to address their challenges.
• Conduct regular meetings, presentations, and solution demonstrations for clients.
• Ensure smooth project delivery in collaboration with technical and project teams.

Technical & Industry Knowledge:

• Stay updated on IT industry trends, emerging technologies, and competitive offerings.
• Collaborate with pre-sales and technical teams to design and present IT solutions.
• Educate clients on new technology trends and recommend upgrades or enhancements.

Contract Negotiation & Reporting:

• Prepare proposals, quotations, and contracts, ensuring alignment with company policies.
• Negotiate pricing and contract terms with clients to secure profitable deals.
• Maintain accurate records of sales activities, customer interactions, and forecasts using CRM tools.

Qualifications & Skills:

Education & Experience:

• Bachelor’s degree in IT, Computer Science, Business, or a related field.
• 1-3 years of experience in IT sales, account management, or business development.
• Experience selling IT solutions such as networking, cybersecurity computing, or data solutions.
• Prior experience working in Saudi Arabia with knowledge of the local IT market is a plus.

Technical & Industry Knowledge:

• Strong understanding of IT infrastructure, networking, cybersecurity, and Data solutions.
• Familiarity with leading IT vendors (e.g., Fortinet, Aruba, Cisco, Microsoft, AWS).
• Ability to understand technical requirements and work closely with pre-sales teams.

Soft Skills:

• Excellent communication and negotiation skills.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Fluency in English and Arabic is preferred.

Preferred Qualifications:

• Experience in selling IT solutions in the Saudi Arabian market.
• Existing network of contacts within enterprises, government, or SMBs in KSA.
• Knowledge of Saudi Arabian procurement regulations and bidding processes.

Why Join Us?

• Work with a leading IT solutions provider in Saudi Arabia.
• Competitive salary and commission-based incentives.
• Career growth opportunities and professional development.