HR Manager
Who We Are:
Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just ”having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That‘s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always thrive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.
Our Hotels and Clubs:
Aethos currently operates six properties and with more openings coming in 2025. The hotels in its portfolio currently includes Aethos Milan, Aethos Monterosa (located in the Italian Alps), Aethos Saragano (in Umbria), Aethos Sardinia, Aethos Corsica, and Aethos Ericeira (north of Lisbon). Coming in 2025, Aethos Mallorca (June 2025) and Aethos Madrid (2026). The portfolio consists of a mix of urban and leisure destinations, all aimed at providing an exceptional guest experience. Aethos has also recently opened its first members club in Milan, marking the beginning of its global network of members clubs. Aethos aims to create a collection of properties that will serve as clusters for its members and guests to enjoy. These clusters will comprise a city destination and a countryside or seaside destination within driving distance, offering a diverse range of experiences. The first of these clusters is located in Milan and Monterosa, and the next cluster will be in Lisbon and Ericeira.
Job Overview
We are seeking a dynamic and experienced HR Manager to lead the human resources function for our new luxury boutique hotel in Mallorca. This role will be instrumental in the pre-opening phase, overseeing recruitment, onboarding, and setting up HR policies and procedures. Once the hotel opens, the HR Manager will ensure smooth day-to-day operations, implement comprehensive training programs, and foster a culture of continuous learning and excellence.
Key Responsibilities:- Pre-Opening Phase:
- Develop and implement a strategic recruitment plan to hire 70+ employees across all departments.
- Manage the end-to-end recruitment process, including job postings, interviews, and selection.
- Handle all administrative tasks related to hiring, including contracts, work permits (if applicable), and staff registration.
- Design and execute an effective onboarding program to ensure a smooth transition for all new employees.
- Establish HR policies, procedures, and Standard Operating Procedures (SOPs) in line with company standards and local labor laws.
- Develop training plans for pre-opening staff, ensuring they are equipped with the necessary skills before the hotel launch.
- Training & Development:
- Create and implement ongoing training programs tailored to different departments, focusing on service excellence, compliance, and personal development.
- Organize orientation sessions, service training, and brand immersion programs for new hires.
- Work closely with department heads to identify training needs and deliver targeted learning sessions.
- Lead cross-training initiatives to enhance employee versatility and career growth opportunities.
- Monitor and evaluate training effectiveness, ensuring continuous improvement and alignment with operational goals.
- Promote a culture of learning, coaching, and mentorship across all levels.
- Post-Opening & Operational HR Responsibilities:
- Provide day-to-day HR support to ensure a motivated, engaged, and high-performing team.
- Oversee employee relations, resolving issues professionally and maintaining a positive work environment.
- Implement and monitor HR policies to ensure compliance with labor regulations and company standards.
- Manage payroll, benefits administration, and performance evaluations.
- Support department heads in workforce planning, team development, and conflict resolution.
- Lead initiatives on staff well-being, engagement, and retention to maintain a strong team culture.
- Contract Management:
- Prepare employment contracts, ensuring compliance with relevant laws and regulations.
- Maintain accurate employee records, including contract renewals and amendments.
- Coordinate with relevant departments to ensure timely completion of contractual paperwork.
- Payroll Administration:
- Assist in the preparation and processing of payroll, ensuring accuracy and compliance with applicable laws.
- Maintain employee payroll records and resolve any payroll-related queries.
- Collaborate with the finance department to ensure seamless payroll operations.
- HR Documentation and Reporting:
- Prepare HR-related reports, such as headcount, turnover, and recruitment metrics.
- Update and maintain HR databases, ensuring data integrity and confidentiality.
- Generate HR-related correspondence, including employment verification letters and disciplinary documentation.
- HR Compliance:
- Stay updated on Spanish labor laws and regulations to ensure HR practices and policies remain compliant.
- Assist in the implementation and enforcement of HR policies and procedures.
- Previous HR experience in luxury hospitality or boutique hotels is highly preferred.
- Strong background in recruitment, onboarding, training, and HR administration.
- Experience in designing and delivering training programs for hospitality teams.
- In-depth knowledge of Spanish labor laws and HR best practices.
- Excellent interpersonal and communication skills, with a proactive and people-focused approach.
- Ability to thrive in a fast-paced, pre-opening environment and adapt to evolving business needs.
- Fluency in Spanish and English (additional languages are a plus).
- The opportunity to be part of an exciting pre-opening project and shape the hotel’s HR structure.
- A collaborative work environment within a growing luxury hotel group.
- Competitive salary and benefits.
If you are passionate about hospitality, human resources, and staff development and eager to be part of a luxury boutique hotel opening, we would love to hear from you!
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