Head, Business Operations and Planning Division

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ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems.

Head, Business Operations and Planning Division

Vacancy notice no: 1916
Sector: BR
Department: IAP
Country of contract: Switzerland
Duty station: Geneva

Position number: R21/P5/554
Grade: P5
Type of contract: Fixed-term
Duration of contract: 2 years with possibility of renewal
Recruitment open to: External
Application deadline (Midnight Geneva Time): 3 April 2025

ORGANIZATIONAL UNIT

The Radiocommunication Bureau (BR) is responsible for the application of the Radio Regulations and for technical and administrative support of ITU World and Regional Radiocommunication Conferences, Radiocommunication Assemblies and Study Groups. The Bureau also carries out the international regulatory processes for registration of frequency assignments and satellite orbits and assists administrations in their coordination and implementation of frequency spectrum and orbit requirements as well as in resolving cases of harmful interference.

The Informatics, Administration and Publications Department (IAP) comprises of three Divisions: Space Applications Software (SAS), Terrestrial Applications Software (TAS) and Business Operations and Planning Division (BOP). The Department is responsible for managing all aspects of the BR's operations, including the development of BR operational plans, organizational support of ITU-R conferences and meetings, BR project management processes and procedures, BR text editing and publications, as well as promotion and membership.

ORGANIZATIONAL CONTEXT

Under the supervision of the Deputy to the Director and Chief, IAP Department, the Head, Business Operations and Planning Division (BOP) is responsible for managing and improving all aspects of BR’s internal business operations, organizational support to ITU-R conferences and meetings, BR’s executive messaging and communication, project management processes and procedures.

The incumbent ensures cross-sectorial collaboration, leads strategic planning operations and setting of management targets and advises the senior management on course correction, cost-effectiveness, and creative response to emerging complex challenges.

DUTIES AND RESPONSIBILITIES

• Oversees the development of the BR’s executive messaging and communication, including speeches, presentations, and interviews in the areas of activities of the radiocommunications sector.
• Manages and improves organizational support for ITU-R conferences and meetings, acting as administrative secretary of Radiocommunication conferences and meetings.
• Oversees ITU-R’s technical publications such as the Radio Regulations, the Maritime Manuals, Recommendations, Reports and Handbooks.
• Manages and improves all aspects of BR’s internal business operations, including finance and human resources.
• Oversees BR’s project management processes and procedures; manages partnerships and advocacy efforts.
• Leads the development and implementation of a comprehensive modern communications strategy.
• Leads the development of a comprehensive strategy to attract and retain ITU-R members.
• Oversees efficient provision of client-oriented transactional services and identifies areas of improvement.
• Leads and coordinates cross-sectoral collaboration.
• Leads the team of the Division and provides authoritative expertise for all assigned responsibilities.
• Performs other related duties as assigned.

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

• Analysis, Judgement and Decision Making
• Client and Service Orientation
• Innovation and Facilitating Change
• Leadership
• Networking and Building Partnerships
• Planning and Organising
• Successful Management

TECHNICAL COMPETENCIES

• Excellent knowledge of the ITU’s work.
• Extensive knowledge on the radiocommunications field, especially spectrum management.
• Excellent writing skills for preparing documents, reports and briefings.
• Highly developed communication and interpersonal skills.
• Strong knowledge of project development and management.
• Strong knowledge of operations management.
• Strong knowledge of result-based management, risk management, KPIs and dashboard reporting.
• Demonstrated team building and collaboration skills.
• Excellent computer skills and ability to use information technology as a tool.

QUALIFICATIONS REQUIRED

Education: Advanced university degree in telecommunications, radiocommunications, engineering, communications or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard.
For internal candidates, a first university degree in one of the fields above in combination with fifteen years of qualifying experience may be accepted.

Experience: At least ten years of progressively responsible experience in the fields of activity of this post, including at least five at the international level.

Languages: Knowledge of one of the six official languages of the Union at advanced level and knowledge of a second official language at intermediate level.

BENEFITS AND ENTITLEMENTS

Total annual salary consists of a net annual salary in US dollars and a post adjustment (PA). The PA is variable and subject to change.

Annual salary from $101,540 + post adjustment $68,641.

Please note that all candidates must complete an online application and provide complete and accurate information. ITU uses communication technologies such as video or teleconference for the assessment and evaluation of candidates. Only selected candidates will be further contacted.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates to apply.