Community Care & Development Manager (100%)

Community Care & Development Manager (100%)

Geneva, GE, CH

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

Position summary

The Community Care & Development Manager is responsible for the Michelangelo Foundation’s communities development and related strategy implementation thanks to a dedicated team of regional coordinators, each responsible for a geographical area. The main communities in charge include: Artisans, Ateliers and Manufactures, Craft Network, Craft Experts, Homo Faber NextGen, and Friends of Homo Faber. The Community Care and Development Manager is the central point of contact for questions related to communities development (internal and external).

• Present the three main projects of the Michelangelo Foundation to the communities: Homo Faber Biennial and events, Homo Faber Guide, and Homo Faber NextGen, as well as future projects or developments.
• Orchestrate with the Regional Coordinator the countries mappings, the animation with the communities, the maintenance of the dialogue, and ensure their participation in the projects of the Foundation.
• Act as the main point of contact for other managers of the Michelangelo Foundation on sourcing and communities development matters.
• Share and gather information, needs, project expressions, expectations, and planning.
• Establish clear reporting with other managers and communicate relevant information while assigning specific tasks and projects to the team.

The ideal candidate will have a strong knowledge of the craft sector and its key stakeholders, a track record in Network or Communities development and management, strong intrapersonal, communication and organizational skills, and the ability to thrive in a fast-paced and deadline-driven environment.

Main responsibilities

The Community Care & Development Manager implements the sourcing and communities development strategy in accordance with the Michelangelo Foundation Management. The Community Care & Development Manager is in charge of implementing the strategy with the Regional Coordinators.

Sourcing:

• Collects the Michelangelo Foundation needs by liaising with the managers.
• Establishes the Michelangelo Foundation sourcing strategy in accordance with the head of Sourcing.
• Establishes the sourcing planning and priorities and communicates them to the Regional Coordinators.
• Accompanies and advises the Regional Coordinators on sourcing tasks and projects.
• Identifies and shares best practices.
• Reviews the Sourcing Guidelines when necessary.
• Liaises with the Head of Fundraising when sourcing is integrated into potential partnerships with external stakeholders.
• Liaises with the Homo Faber Guide Manager to ensure fluid information linked to the geographical development.
• Liaises with The Event Manager for coordination and fluid information for all events.
• Liaises with the Education Manager for coordination and fluid information for collaborative projects.

Communities Development:

• Collects the Michelangelo Foundation needs for network by liaising with the managers.
• Establishes the communities maintenance and development strategy and planning – including Friends of Homo Faber planning.

Reporting:

• Establishes monthly reporting about sourcing and communities developments – highlighting the main achievements.
• Shares the reporting with the Michelangelo Foundation team.

Community Care and Network Development team management:

• Manages the team.
• Organizes weekly meetings with each team member and a team weekly meeting.
• Establishes team priorities and individual priorities.
• Ensures respect for these priorities and deadlines.
• Facilitates the evolution of team members.
• Ensures an adequate atmosphere of respect, work, and collaboration within the team, as well as with other teams.
• Organizes and respects the travel budget and planning for the sourcing and communities team.

Sourcing and Community care budget:

• Is in charge of the budget dedicated to Sourcing and Network with respect to accountability and financial procedures, as well as deadlines.

Required Skills

• Minimum 7 years of experience in team (3 direct reports) and project management.
• Knowledge of the crafts, art, and design scene.
• High degree of intellectual and cultural curiosity and sensitivity with the ability to interact diplomatically with different cultures and audiences.
• Effective communicator with strong interpersonal skills and the capacity to adapt language and approach according to audience and culture.
• Superior verbal and written communication skills to interact effectively with diverse teams and stakeholders.
• Action and result-driven with excellent organizational and coordination skills.
• Great multitasker capable of simultaneously managing multiple projects and stakeholders with different deadlines.
• Leadership qualities and a positive mindset.
• Must be fluent in English; knowledge of French and at least one other language is mandatory.