Vendor Flex Cluster Manager, Vendor Flex MEU

Job ID: 2855288 | Amazon External Fulfillment Germany GmbH

At Amazon, we strive to be the most customer-centric company in the world. To achieve this, we work every day on tomorrow's issues and are constantly innovating. We need talented people who are passionate about operations, using their strong analytical, communication and long term thinking skills to drive change, build an organization, and lead our teams in the supply chain industry leader.

We are looking for a Cluster Manager in DE Southern Cluster (Stuttgart-Munich area) to play a key role in leading Vendor Flex operations in DE managing a team of Vendor Flex Process Assistants based at our vendors' sites across the cluster.

As a Cluster Manager, you will own the performance & development of the Vendor Flex program for your cluster & lead continuous improvement activities in DE and across Europe. You will represent Amazon to our vendors and logistics providers, visiting sites on a regular basis, and will also manage the interactions with all Amazon internal stakeholders: WHS, HR, Transportation, S&OP, Finance, Retail and many others. The role is primarily a Monday to Friday day shift role, although some flexibility is required as per business needs.


The benefits we offer:
• The opportunity to join an international team, with the opportunity to partially work from home.
• A very dynamic, motivating work environment with very good opportunities for professional growth.
• You manage and work closely with stakeholders from all departments such as Finance, Retail, Supply Chain and many more which give you unique insights in the way Amazon works.


Key job responsibilities:

1. Maintain health and safety standards at all sites and promote a positive health and safety culture within the organization.
2. Lead and coach a diverse team of Process Assistants at vendors' sites, in a very fast-paced, high-volume environment, adapting to an ambiguous landscape and frequent changes in priorities.
3. Establish and maintain a strong professional relationship with the vendors and the potential vendors’ service provider (3PL).
4. Conducting audit & process change activities using Lean-6sigma methods (Gemba Walk, Kaizen etc).
5. Perform in-depth analysis of complex issues and then lead improvement initiatives to achieve error elimination and improve financial metrics.
6. Collaborate on multiple projects in an international context, aligning with teams in other countries to continually raise the bar for our clients & explore new opportunities.
7. Traveling in Germany to 50% of the time, for site visits and supplier meetings - mainly within the cluster you're responsible for.

Position to be based flexible in the central/southern part of Germany (Nuernberg, Hof).

About the team:
Vendor Flex is an innovative program from Amazon that significantly accelerates the supply chain with our major vendors, while reducing costs and carbon footprint. We implement Amazon Fulfillment technology and processes directly at our vendors' warehouses to prepare customer orders, which are then shipped through our transportation network with next-day delivery capability. By avoiding deliveries to Amazon Fulfillment Centers and storage needs, the Vendor Flex program dramatically increases the responsiveness of our vendors.
Each Vendor Flex site works independently and, like a small warehouse, from receiving stock to shipping orders and inventory management, offers a global view of all the flows in a distribution center.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent certification
• English and German
• Proficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project

PREFERRED QUALIFICATIONS

• Previous experience in managing teams remotely in a dynamic environment.
• Experience with analytical tools such as data warehouse tables; SQL / Visual Basic
• Ability to work with different internal and external partners and be able to make decisions based on accurate analysis.
• Ability to manage conflicting priorities in an ambiguous environment.