Senior Manager Retail Beauty Services (f/m/d)

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World’s Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

For further information please visit the DOUGLAS Group Website.

FOR OUR HEADQUARTER IN DUSSELDORF WE ARE LOOKING FOR YOU AS

At Douglas, our customers and their unique beauty experiences are at the heart of everything we do. As our new Senior Manager Retail Beauty Services (f/m/d), you will help shape the beauty experience of tomorrow, setting standards that define our brand and delight our customers.

• Strategic Leadership: Develop and implement the overarching Douglas Beauty Services strategy, ensuring seamless integration into the overall Douglas corporate strategy—from initial definition to successful execution.
• Cross-Country Alignment: Coordinate with international branches to assess existing concepts, refine strategies, and establish a unified approach.
• Standardization and Consistency: Drive the harmonization and standardization of beauty service strategies across all markets to ensure a consistent customer experience.
• Executive Communication: Regularly report progress, present key milestones, and obtain approvals from senior management to secure alignment and drive momentum.
• Beauty Service Representation: Serve as the primary spokesperson and ambassador for Douglas Beauty Services.

• At least 5 years of experience in the retail or beauty services sector.
• Strong attention to detail and structured approach to managing complex projects.
• Fluent English skills and a readiness to collaborate internationally.
• Willingness to travel and support our teams on-site to achieve optimal results.

Ready to shape the future of retail beauty services at Douglas?

Your personal development: we want you to grow with us. Become part of our mentoring program, use our e-learning platforms and benefit from many other individual development opportunities.

Open feedback culture: half-yearly meetings & performance reviews (#DOUGLASDialogue).

30 days of vacation per year.

Would you like a hybrid working model? We offer a balance between mobile working and office days in a collaborative environment. (approx. 8 days/month).

Cherry on top: You get our employee discount both online and in-store. On top of that, you get further discount opportunities thanks to our corporate benefits.

In-house canteen & bistro, as well as free drinks.

A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc.

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.

We look forward to hearing from you!