Account Manager - Amazon Fresh/Omni Channel

Select how often (in days) to receive an alert: Create Alert

For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach’s, NERDS, SweeTARTS, Laffy Taffy, and Trolli to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Account Manager - Amazon Fresh/Omni Channel

Job Location: Chicago

Want to make an impact?

The Account Manager will plan and execute business-driving initiatives through internal cross-functional collaboration to achieve company objectives aligned with our customers' objectives. He/she/they will build a strategy for the Everyday and Seasonal businesses to deliver profitable, sustainable growth for Ferrara.

NOTE: This role can be remote.

Ways you will make a difference

• Develop and retain long-term, collaborative relationships with Amazon Fresh, Amazon GO, and key Omni-Channel customers via excellent customer service.
• Aid in development of a strategic Go-To-Market plan for our Omni-Channel customers.
• Establish internal relationships to effectively influence and collaboratively achieve objectives.
• Own the Everyday & Seasonal process and coordinate cross-functional needs while adhering to Ferrara and our customers timelines (Line Review, Commitments, Samples, Item Setup, Graphic Approvals, Orders, Tracking/Analysis).
• Develop and implement short-term and long-term strategies to deliver profitable, sustainable growth while mitigating risks.
• Meet or exceed company growth objectives while adhering to trade budget.
• Partner with Demand Planning and Supply Chain to ensure Customer Service levels are met/exceeded.
• Effective cross-functional collaboration with Category Leadership, Supply Chain, SSCM, and Ecomm Marketing to maximize results.
• Desire to provide input to continuously improve processes.
• Demonstrate the company’s core values & adhere to company policies and procedures.
• Performs other duties as assigned.

Skills that will make you successful

• Self-starter who proactively identifies business risks & opportunities with the ability to understand the financials of a P&L.
• Detail-oriented. Strong organization skills and ability to manage processes effectively.
• Understand and ability to analyze data (Shipments & syndicated), develop fact-based recommendations, and create & deliver strong presentations across functions & levels, internally and externally.
• Must partner with the Amazon.com Account Executive, and Omni-Channel Account executive to drive overall company Ecomm strategy.
• Excellent professional communication, presentation, forecasting and negotiation skills.
• Strong relationship management skills, emphasis on collaboration and alignment, across functions & levels.
• Competency and/or demonstrated ability to quickly learn.
• Excellent at multitasking and being agile.
• Ability to travel as required.
• Ability to lift up to 40 pounds.

Experiences that will support your success

• Minimum of bachelor’s degree.
• Minimum of 4 years of Sales or related experience.
• Proficient in Microsoft Office suite, with emphasis on Excel & PowerPoint.
• Experience in Customer/Channel Marketing; Category Management and/or Sales Operations is a plus.
• Experience working with Ecommerce Pure Play or Omni-Retailers is a plus.
• Experience working on Sugar or Fruit Snacks categories is a plus.

What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits here.

Compensation

The salary range for this position is $86,500 - $121,000 annually.

Ferrara’s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.