Inside Sales Specialist

Inside Sales Specialist - Luxury Travel Industry

VIT - Destination Management Company | Parma, Italy

About Us

VIT is a prestigious Destination Management Company (DMC) with over 25 years of excellence in international markets. We specialize in crafting premium and luxury travel experiences across Italy, France, Belgium, and the Netherlands. As a proud member of exclusive networks including Traveller Made, Signature, XO Private, and Internova, we cater to international travel agencies seeking exceptional service and unique travel experiences.

Position Overview

We're seeking a dynamic Inside Sales Specialist to join our team in Parma. This role focuses on managing and developing B2B relationships with international travel agencies, contributing to our company's growth in the luxury travel sector.

Key Responsibilities

• Manage and nurture relationships with international travel agency clients
• Organize and conduct engaging webinars to showcase our destinations and services
• Create and distribute targeted newsletters to maintain client engagement
• Monitor and evaluate customer performance metrics
• Handle customer account management and onboarding
• Collaborate with our international team to ensure excellent service delivery

Required Qualifications

• Proven experience with CRM systems (Hubspot, Pipedrive, SAP, or Salesforce)
• Proficiency in email marketing platforms (Mailchimp or similar tools)
• Excellent English communication skills (written and verbal)
• Strong organizational and time management abilities
• Passion for luxury travel and cultural awareness
• Ability to work effectively under pressure and as part of a team

What We Offer

• Full-time position (Monday to Friday, 9:00 - 18:00)
• Opportunity to work in the luxury travel industry
• International work environment
• Professional growth in a dynamic sector

The Ideal Candidate

We're looking for ambitious professionals who are:

• Passionate about travel and tourism
• Strong team players with excellent interpersonal skills
• Capable of managing stress and multiple priorities
• Results-driven with a focus on customer satisfaction
• Motivated to grow in the luxury travel sector

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Marketing, and Business Development

Industries

Marketing Services