Payroll Vendor Manager , Payroll Vendor Management

Job ID: 2896409 | Amazon Czech Republic Services s.r.o.

The Amazon Payroll team within Amazon Finance Operations (FinOps) is a fast-paced, team-focused, dynamic environment. Our mission is to pay employees accurately and on time every time, while keeping our costs controlled and complying with all regulatory requirements. The Amazon Payroll team is looking for an energetic, enthusiastic, good relationship manager with outstanding analytical, negotiation and project skills to join our Vendor Management team.

The Payroll Vendor Manager is responsible for the payroll vendor selection, relationships and vendor management in all countries. This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. The incumbent is required to build good relationships with Legal, Finance Operations, Tech, Compliance, HR and regional payroll operations teams.

This broad role is not only a relationship management role with up to 30% international travel; it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality and cost savings. This role may expand beyond the payroll space to support internal partners in FinOps and HR as needed. This position will initially have no direct reports.

Key job responsibilities

1. Support the management of payroll vendor selection
2. Support market research activities
3. Support the negotiation and maintenance of contracts ensuring reduction of cost per payslip and alignment with Amazon’s compliance and control requirements
4. Assist and participate in vendor meetings as required
5. Analyze and develop vendor performance data to support vendor governance
6. Analyze vendor cost and cost improvement opportunities, monitor monthly spending patterns and identify exceptions and areas for potential improvement
7. Deep dive into customer pain points in a country and make recommendations for scalable solutions
8. Respond to escalations in a timely manner
9. Support continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes
10. Build and maintain knowledge management tools such as wikis and shared drives
11. Train and mentor stakeholders in vendor related processes
12. May participate in interview process to support hiring of new team members

BASIC QUALIFICATIONS

Account management in HRO/BPO/Payroll industry, payroll experience, process improvement, contract and commercial awareness

PREFERRED QUALIFICATIONS

Account management in HRO/BPO/Payroll industry, payroll experience, process improvement, contract and commercial awareness

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Posted: January 23, 2025 (Updated 2 days ago)