Inside Sales & Sales Support

This person is located in the office and supports the sales team to connect with suppliers, gets the best prices, and submits offers to customers.

Responsibilities

• Maintains a good relationship with new and existing customers.
• Creates new customer portfolio and improves the existing clientele.
• Supports and organizes customer visits for the sales team.
• Finds suppliers and communicates with them regarding customer needs, to ensure best service.
• Conducts good relations with suppliers and customers.
• Answers shipping orders and offers required pricing.
• Follows PSA BDP internal procedures during preparing offers.
• Prioritizes keeping profit high during sales and aims to collect in the quickest way possible.
• Prepares sales and marketing related reports as requested by management.
• Fixes about 15+ appointments per week.
• Obtains feedback from customers and assists in solving their problems.
• Prevents actions against economic damage related to customer-oriented situations.
• Committed to PSA BDP’s internal procedures in filing documents.
• Participates in department meetings and related trainings.
• Acts in compliance with Quality Management System requirements.
• Follows the 'Information Assurance' requirements in all actions and ensures direct reports obey all requirements related to Information Assurance.

Qualifications / Experience:

• Minimum of 2 years business experience in sales support or telemarketing in a freight forwarding company.
• Fluent in English – written and verbal communication; other languages are an advantage.
• Computer Skills: Outstanding Microsoft Office Package (Excel, Word, PowerPoint, etc.).

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