Company Description
intouch creative agency was created in 1997 and is one of the pioneering creative agencies of our time. We embarked on an early digital adventure, and we haven't stopped since. On this professional and ambitious journey, we have successfully and proudly risen to the top hundreds of brands. As digital communication has rapidly evolved, so have we with it – so we can provide you with a solutions-oriented company and services that are leading the creative digital industry. We are creative digital craft makers who make your brand shine.
● Create a strong customer base across all offices’ locations and introduce intouch diverse services to targeted clients to ensure attaining desired outcomes.
● Maintain the CRM updated with his/her sales activities.
● Seek and maintain collaborations with potential partners and sponsors to cooperate with the company in different projects.
● Identify promising prospects through cold-calling, networking, and customer referrals.
● Contact potential clients to establish rapport and set up meetings.
● Conduct in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
● Prepare quotes and custom-made proposals for potential customers.
● Collaborate with internal teams to ensure that the proposal matches the clients’ needs.
● Develop and negotiate contract terms with clients as well as integrate contract requirements with business operations.
● Close new business deals and communicate terms to stakeholders.
● Ensure internally a clear brief and smooth job transfer to concerned account holders on contract signature.
● Cultivate solid relationships with major customers to ensure a continuous flow of sales revenue.
● Ensure that customer service activities run smoothly.
● Analyze sales metrics to determine whether current sales strategies are effective and report to the Business Developer Manager.
● Attend conferences, meetings, and industry events for networking and promotion purposes.
● Remain up to date on industry news, find and develop new markets to improve sales.
● Actively promote intouch business services, processes, and operations.
● Undertake an analysis of a brand's industry, products, and services to provide clients with the most effective solutions.
● Extend clients’ portfolio management and continue the development of own persona.
● Train Business Development Representatives to ensure the transfer of know-how in specific solutions, to discuss client requirements and to coordinate business development activities.
● Assist newly recruited or less experienced Business Development Representatives in answering technical questions posed by customers.
● Adhere to all intouch policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team.
● Promote and maintain commitment to intouch’s culture and spirit.
● Bachelor’s Degree in Marketing, Business Management, PR or any relevant field
● 4 to 6 years of local or international experience in sales management, advertising, media & business development
● Familiarity with GCC market is a plus
● Experience in a creative agency or company’s sales and marketing department