Repair & Return Specialist- Qatar

Date Posted: 2025-04-10

Country: United States of America

Location: TX001: El Paso 7201 Montana Avenue, El Paso, TX, 79925 USA

Position Role Type: Onsite

Raytheon is seeking an experienced repair and return specialist to perform duties in support of the Qatar Patriot Depot Operations. The position will be acting as the interface with internal and external customers and coordinating the repair and return cycle for failed material.

The repair and return specialist shall be responsible for coordinating the repair and return cycle for failed material. The candidate for this role will also be responsible for identifying lessons learned and best practices to the Repair and Return Lead. Will work for the warehouse repair and return lead for logistics internal and external support activities associated with the Qatar Central Maintenance Unit (CMU) standard operating procedure (SOP).

What You Will Do:

1. Logistics internal and external support activities
2. Communicate with internal and external points of contact across maintenance and logistics operations.
3. Assist quality assurance with internal and external audit preparation.
4. Track internal and external inbound and outbound shipments and provide reports to management.
5. Ensure compliance with Total Asset Visibility processes, policies, and procedures of warehouse personnel that use the automated logistics control system (ALCS).
6. Report logistics activities to warehouse management.
7. Track program failed material through the Qatar CMU warehouse and collect metrics on repairs.
8. Develop a depot repair materials list and manage the procurement, funding & delivery of material.
9. Provide weekly status reports to leadership and manage delivery of any Program CDRL requirements to the Customer.
10. Present and participate in Program Reviews, Customer meetings, and team status meetings on repairs.
11. Support Raytheon Manufactured Repairs with Cross Business Teams.
12. May occasionally be required to work other than normal duty hours; overtime may be required.

Qualifications You Must Have:

1. Demonstrated leadership skills.
2. Impeccable verbal and written communication skills.
3. Experience working in a fast-paced work environment with the ability to make sound, timely decisions with limited information.
4. Ability to adapt to austere and ambiguous environments; function with minimal guidance to meet Depot goals and customer needs.
5. A minimum of 6 years of related logistics experience, warehouse operations, or production control experience.
6. Ability to articulate software and tool requirements; experience presenting to leadership.
7. Experience with WEBFLIS, PUBLOG, or similar software.
8. Able to lift up to 50 lbs.

Qualifications We Prefer:

1. Critical and creative thinking skills with proven and quantifiable results dealing with ambiguous situations.
2. Excellent analytical and problem-solving skills; experience working with a multi-cultural workforce.
3. A strong desire to learn new processes and lead change within the organization.
4. Raytheon CORE Certification; otherwise must become CORE certified within one (1) year.
5. Experience with import/export regulatory compliance and controls.
6. Strong background in Depot programs such as Repair & Return or Performance Based Logistics.
7. Experience reporting to internal and/or external customers on project status and technical requirements.
8. Experience developing, analyzing, and reporting metrics related to spares availability and hardware failure analysis.
9. Experience with the Automated Logistics Control System (ALCS) or similar Computerized Logistics Management System software suite to include setup of job orders, tool storage, consumable & repair part storage, and reporting.

Required Education:

Bachelor's Degree or Associates Degree with 4 years of related experience, or a High School Diploma/GED with 8 years of related experience.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Additional Information:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Active and transferable U.S. government-issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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