Operations Manager - NFV

We are looking for an Operations Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s On Your Plate?

• Manage and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams.
• Accountable for local NFV operational performance including both commercial & operational KPI's.
• Work with the Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritization.
• Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities, and opportunities.
• Work with the Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support, and share any local initiatives.
• Work closely with key accounts on performance, opportunities, and leverage relationships to build local market insights.
• Scope and deliver local initiatives to improve ops metrics quantified with data analysis.
• Drive the team to deliver consistent results & improvements across all NFV verticals.
• Consistently review performance, highlighting successes and areas of improvement supported by a target action plan.
• Expert in local operational processes/procedures, continually evaluating, simplifying, removing non-value adding tasks, and auditing compliance.
• Ability to think outside of the box, innovate where product/processes are not available, and challenge ways of working.
• Lead by example and provide in-depth training to the team.
• Drive team focus on objectives and goals by building a cohesive team that drives results through maximum efficiency.
• Share best practices and successful initiatives with our markets to support.

What Did We Order?

• 3 plus years of operational experience in Grocery operations or food/tech business.
• Strong operational experience, local expertise desirable.
• Direct line management experience - ability to build relationships, motivate peers, and manage upwards.