Director of Sales

• Assist the DOSM in all the Sale activities of the hotel
• Leads the sales team and monitor the all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives
• Actively participate in industry related organizations that are favorable to the hotel
• Solicit for group and individual businesses
• Establish and direct profitable and cost effective sales programs
• Monitor competition's activity
• Develop business from travel and convention related companies, tour operators and transportation companies
• Maintain consistent verbal and written communication with clients
• Attend trade shows
• Consistently monitor results to goals and ensure exceeding sales targets, maintain sales awareness throughout the property
• Produce the annual Sales budget and forecast
• Analyze and develop current and potential market trends
• Collect and analyze relevant and accurate information for better results, constantly monitor the competition's rates and offers
• Implement sales and product awareness within established market
• Develop sales calls tactics based on market knowledge and intelligence
• Provide leadership to the department for efficient operation
• Clear, concise written and verbal communication skills
• Instill a calm, organized approach in all situations
• Demonstrate team building experience
• Have the can-do attitude within self and instill it on others
• Ability to quickly evaluate alternatives and decide on a plan of action
• Communicate the goals and objectives and inspire the team to achieve those goals
• Adhere to company standards and policies
• Ability to manage change effectively, multi-task orientation
• Train and mentor team members for future development
• Use key monitors and financial targets to evaluate the market segment's performance and make future plans
• Analyze financial information to assist in decision making
• Control costs without compromising standards
• Strong budgetary, projection and cost control skills
• Prepare sales action plan and implement per due dates specified
• Handle all issues and accomplish all duties and projects in a professional and timely manner, following company rules and regulations
• Ensure proactiveness in planning, executing sales, and action plans
• Build trust and respect in business relationships through use of effective communication, skills and techniques

The employee may be required and agrees to perform additional duties as required by the volume of business and as assigned by his/her superiors.

Qualifications

• Minimum 10+ years of experience of which at least 1 to 2 years in similar role in an international environment
• Strong operational/technical knowledge
• Excellent verbal and written communication, analytical and reasoning skills, well versed with problem-solving techniques
• Strong process orientation
• Strong leadership abilities and organizational skills
• Entrepreneurial, thinks out of the box
• Understands digital technology and platforms
• Strong relationship management, sales, influence and negotiation skills
• Able to drive change and look for operational efficiencies/synergies across the network
• Go-getter, comfortable to take ownership of projects and expand scope of responsibilities; dynamic and result-oriented