Company Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com.
Job Description
The Deputy Project Manager (DPM) is a key operational enabler supporting the clinical team in the delivery of the capability set out within the contract. The role is the key practical interface in the provision of personnel, logistic and operational integration with external agencies. The DPM’s assistance to the PM is critical for mission success.
Key Responsibilities:
- Assists the PM with:
- Administration related to staff matters including conduct and performance, leave and rest, duty rosters, performance improvement plans, pay and allowances, travel, security, insurance coverage, medical and general welfare.
- Coordinating with interdisciplinary team members assuring compliance with project requirements, deadlines, and schedules.
- Managing personnel inductions on site.
- Oversee facilities ongoing training program.
- Meeting with project team members to identify and resolve issues.
- Submitting project deliverables and ensure adherence to quality standards.
- Preparing status reports by gathering, analyzing, and summarizing relevant information.
- Establishing project communication plans and ensuring effective execution.
- Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
- Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and adhered to.
- Identifying and developing new opportunities with clients.
- Obtaining customer acceptance of project deliverables.
- Managing customer satisfaction within project transition period.
- Conducting post project evaluation and identifying successful and unsuccessful project elements.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Qualifications & Experience:
- Minimum of 2 years’ project management experience, preferably in a challenging geographical location.
- Experience of working in a busy medical clinic required.
- Medical background preferred.
- Overseas experience and contracting with DOD or DOS preferred.
Key Skills:
- Demonstrable experience leading a large team of clinical and non-clinical staff.
- Knowledge of clinical administrative processes.
- Excellent planning and organizational skills.
- Accuracy and attention to details.
- Excellent communication skills.
- Excellent IT skills including use of electronic medical records systems.
- Computer skills and the ability to operate MS Office with Outlook, Word, and PowerPoint.
Essential Capabilities:
- Ability to work calmly and effectively under high-stress work conditions.
- Ability to work within a multi-disciplined team, with clinical and non-clinical personnel.
- Discretion and confidentiality when dealing with personal and sensitive information.
- Flexible, and have the ability to cope with stressful situations.
- Results oriented and able to meet project deliverables.
Physical Requirements:
- Work is normally performed in a typical interior/office work environment.
- Work involves sitting and standing for prolonged periods of time.
Other Special Qualifications:
- Must be able to read, write and speak English to effectively communicate.
- This position is unaccompanied.
- Ability to obtain a base security clearance is required.
- Must be able to relocate to Qatar for the duration of the contract.
- A valid passport in Country of Record is required and must be in your possession prior to relocation. You must maintain a current passport during your stay in Qatar.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.