Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant, Specialized Product Delivery (Cards Portfolio Product Specialist)

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

All About Us

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role

Advisors Deploy is an execution-oriented client-facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

1. Delivering new products and strategies to market smoothly and efficiently
2. Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual
3. Strengthening client’s internal skills, knowledge, and experience in critical areas
4. Transforming client processes and optimizing their management practices

Deploy is a new suite of consulting solutions designed to respond to fast-evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy, we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.

As a Managing Consultant, Specialized Product Delivery (Cards Portfolio Specialist) you will:

This role will work with clients on the implementation of strategy to optimize performance drivers and revenues at the portfolio level. It will require working extensively with internal and external stakeholders to drive a robust lifecycle management program for card customers and deliver the business goals.

Responsibilities include:

1. Supports the client for profit and growth for cards, from revenue to credit costs (including Fraud) and direct/allocated costs
2. Supports client for product management for cards, Audit, compliance matters, and complaints support
3. Guides and supports in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on whole of bank value
4. Provides guidance and support to client-facing professionals and sales teams to solve complex client needs through products in conjunction with acquisitions vertical
5. Supports the effort to develop and execute marketing campaigns to drive product growth ensuring collaboration with the internal marketing team in conjunction with acquisitions vertical
6. Helps execute end-to-end solutions for all client segments resulting in superior customer experience
7. Helps with training to internal stakeholders about the product offerings ensuring knowledge transfer to facilitate product roll-out
8. Performs and analyses competitive benchmarking of the products vis-à-vis competition and the market and review pricing of the products periodically

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines