Account Executive

A little bit about us!

At Snoonu, we hold the belief that technology has the power to make anything possible.

Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

Our Mission: To radically transform how people live by leveraging technology to connect them with endless possibilities.

Values we live by:

• Be Customer Obsessed - “Focus on the customer and all else will follow.”
• Act with Integrity - “We are honest, ethical, and trustworthy in everything we do.”
• Be Curious and Creative - “We constantly innovate and create solutions to bring a lasting positive impact.”
• Lead by Example and Take Ownership - “Be the change you want to see and take ownership.”
• Hustle and Deliver Results - “You can do more by doing less, better, and faster.”
• It's all about people - “Be a Team player, together we are stronger.”

The Main Purpose of your role is to:

• Manage a dynamic portfolio of accounts
• Spearhead the implementation of new projects
• Resolve escalations
• Keep the customer experience in check at all times
• Guide and train the new partners on everything Snoonu
• Charter marketing plans for the accounts on the platform
• Upsell services like premium positioning, offers, banners, etc
• Devise growth strategies for the accounts
• Troubleshooting

Do you have some of these?

• 2-4 years of experience in eCommerce, FMCG, Retail, Food Delivery, SaaS, or similar
• The above experience should be in commercial and customer-facing roles
• Well versed in data analysis and reporting
• Comfortable working in a non-structured environment
• Crisis management skills
• Experience with B2B negotiations
• Excellent communication and interpersonal skills
• Experience with Salesforce is desirable
• Bachelor's degree in management, economics, finance, or marketing. Master is a plus
• English and Arabic proficiency.