Finnish Customer Advisor for Printer Company - Lisbon, Portugal

Finnish Customer Advisor for Printer Company - Lisbon, Portugal

Client:

Sitel

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

be5fe4e24929

Job Views:

4

Posted:

03.04.2025

Expiry Date:

18.05.2025

Job Description:

Come and work with us.

Are you a tech enthusiast and would like to work with a global leader in printer provision?
Are you Finnish native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!

Your future project: join our Finnish Customer Support team.

Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.

As a customer service specialist in this project, your daily responsibilities will include:

1. Being part of a team specialized in troubleshooting and solving customer queries through phone and email
2. Solving with precision and efficiency emerging issues that customers may face
3. Finding solutions and optimizing the customer’s technical knowledge
4. Meeting and exceeding our service quality goals, compliance regulations, and productivity targets
5. Creating amazing experiences that people value and we are proud of
6. Following the direction of management and providing feedback

To succeed in the role, you will need to have:

1. Native or proficient level of Finnish (C2)
2. Advanced level of English (at least C1) both verbal and written
3. Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
4. Analytical and problem-solving skills with strong attention to detail
5. Desire to learn and advance, be a curious investigator and problem solver
6. High-speed internet access and appropriate conditions for remote work
7. Must hold EU citizenship or valid work permit for Portugal
8. Be a local candidate or willing to relocate to sunny Lisbon, Portugal

We offer:

1. Competitive wages
2. Paid professional training
3. Private healthcare & dental insurance (after six months of employment)
4. Growth opportunities through various development programs
5. Fun and engaging company-wide initiatives, including our EverBetter wellness program
6. Job stability
7. Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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