Dutch Trust & Safety Specialist in Lisbon (With Relocation Package)

Dutch Trust & Safety Specialist in Lisbon (With Relocation Package), Lisbon

Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

df5035dcfc81

Job Views:

4

Posted:

19.04.2025

Expiry Date:

03.06.2025

Job Description:

Ready for a new beginning? Explore the energy of Lisbon — a city known for its stunning coastline, endless sunshine, and exciting career opportunities!

If you're passionate about creating a safe and respectful digital space, this could be the ideal role for you. Step into the position of Trust & Safety Specialist and play a key role in maintaining a positive online community.

Role Overview:

As a Trust & Safety Specialist, you'll review user-generated content to ensure it follows platform guidelines, addressing any issues as they arise. Your role is essential in safeguarding the platform's integrity and identifying potential risks.

Key Responsibilities:

• Review and assess text, images, videos, and links for adherence to community policies
• Enforce moderation standards fairly across all content types
• Handle user appeals with clarity and professionalism
• Collaborate with internal teams to meet compliance requirements
• Monitor user behavior to spot and mitigate potential risks
• Recommend improvements to moderation processes and tools to enhance efficiency

Requirements:

• Proficiency in Dutch (C2 level)
• Proficiency in English (B1 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities: Engage in an interactive and dynamic work environment

Ready to Make a Difference? Apply now and take the first step toward fostering safer online communities!