Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal

Social network you want to login/join with:

Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal

Client: Foundever

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: e57a8aa86fe0

Job Views: 4

Posted: 11.04.2025

Expiry Date: 26.05.2025

Job Description:

Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal

Req ID#: 382626

Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

As a customer service specialist in this project, your daily responsibilities will include:

1. Respond efficiently and effectively to all customers’ enquiries within given timescales
2. Develop and maintain a full technical knowledge of the client’s products and services
3. Deal with all correspondence as requested/required
4. Accurately log all calls in line with procedures
5. Responsibly maintain and update all job-related administrative forms
6. Recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

1. Proficient level of Dutch (C1)
2. Intermediate level of English (B1)
3. Previous experience in Customer Service preferred
4. Impeccable communication skills
5. A calm, cool and level-headed attitude in every situation
6. Excellent self-organizing skills
7. A proactive approach and willingness to work on own initiative
8. Ability to work under pressure to achieve deadlines and KPIs
9. Ability to adapt to a continuously changing environment and procedures
10. Knowledge of Microsoft Office Pack (Word, Excel)
11. Must hold EU citizenship or valid work permit
12. Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits:

1. Relocation package
2. Competitive wages
3. Paid professional training
4. Employee discounts
5. Private healthcare & dental insurance (after six months of employment)
6. Growth opportunities through various development programs
7. Fun and engaging company-wide initiatives, including our EverBetter wellness program
8. Job stability
9. Life-long skills and experience
10. Excellent work culture

Go further with Foundever!

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Job Segment: Brand Manager, Branding, Marketing, Customer Service

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.