Key Account Manager

Overview:

SOFTSWISS continues to expand the team and is looking for a Key Account Manager.

A Key Account Manager in payment systems is responsible for managing relationships with payment providers, ensuring smooth operations, and resolving any payment-related issues. Their role includes negotiating terms, escalating requests, overseeing integrations, and collaborating with internal teams to optimize payment processes.

We need a true, experienced and accomplished professional who shares our culture and values.

Key responsibilities:

• Communication with payment providers: building relationships with payment providers, escalating requests and requesting credentials for new enablings
• Interaction with the operations and integration teams regarding issues in communication with payment providers
• Optimizing current processes and build new

Requirements:

• 1+ year of working experience in Payments
• Experience in communication and problem-solving with payment providers
• English and Russian (at least upper-intermediate, both written and oral)
• Strong communication skill, ability to complex problem solving
• Ability to strictly meet deadlines

What we offer:

• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.