Junior Customer Advisor with German

Our customer is the leader in providing modern business solutions. We're looking for candidates who are fluent in German and would like to take first steps in Customer Service area! You will be responsible for managing requests for German-speaking clients and maintaining strong relationships with them.

Project information:

• Type of project: Customer Service
• Working hours: Mon-Fr (8 hours per day - standard business hours)
• Type of employment: long-term contract of employment
• Salary range: 7100 PLN gross + additional bonuses for languages

Responsibilities:

• Managing ongoing queries from German-speaking customers (phone calls, emails and web channels)
• Advising customers on travel products
• Supporting customers with the reservation and adjustment of flight bookings
• Recommending products and helping customers use the official website
• Ensuring a high level of customer satisfaction
• Very good knowledge of German & English (at least B2 level)
• High communication skills and customer-focused attitude
• Ability to work in a team and individually
• Willingness to develop

We offer:

• Full-time job agreement based on an employment contract
• Discounts on the company's products
• Discounts on tickets of various lines for yourself and your family