Recruitment Manager

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Recruitment Manager.

Principal responsibilities

1. Be part of a high-performing team to deliver exceptional recruitment services within the bank as an SME/Individual.
2. Coordinate with related teams and recruitment partners, acting as the primary contact with third-party vendors, to ensure timely and proper facilitation of recruitment activities and onboarding of candidates.
3. Coordinate all internal and external job postings. Maintain the applicant tracking system to ensure data integrity and compliance. Drive process changes and updates and manage escalations/complaints with a sense of urgency to provide effective resolution(s).
4. Manage all aspects of TAO Operations to ensure accurate and timely execution of processes and controls. Build knowledge and understanding of TAO operations. Support Team Manager/Global CoE lead in automation and optimization processes.
5. Ensure that all aspects of TAO Operation processes are recorded in compliance with bank policies/processes as per regulatory requirements.
6. Work with the recruitment teams to ensure seamless Requisition Creation, Job Postings, Application screening, offer creation/extension, initiating the vetting coordinating with the vetting team, ensuring employee IDs are generated while onboarding, while ensuring the set of guidelines are followed to keep the bank compliant.
7. Review Quality Reports for the team (internal/external errors). Identify process gaps and grey areas and improvise. Drive a continuous improvement and innovation mindset amongst team members to deliver on strategic objectives of TAO.
8. Timely identify training needs and implement a well-defined training plan to equip the team to meet customer expectations and develop cultural sensitivity. Ensure effective and efficient working relationships between team members, maintaining a high level of morale and productivity within the process.
9. Ensure that Performance Management is adhered to, and that performance reviews, salary reviews, and development plans are delivered in a timely manner.
10. Actively promote participation in community (Corporate Social Responsibility) activities and raise awareness of HSBC’s global community initiatives.