Assistant Operations Manager - In-stock operations

Assistant Operations Manager - In-stock Operations

MyDeal is a leading Australian online retail marketplace that focuses on providing “everything for your home” (furniture, homewares, garden, appliances, and more). Founded in 2011, MyDeal has brought Australian shoppers the biggest brands, the best deals, discounts, and sales on an extensive range of home and lifestyle products. Since September 2022, MyDeal has been a part of Woolworths Group, Australia and New Zealand’s largest retailer. Our partnership with Woolworths Group continues our shared commitment to provide great value, quality products, and convenience for our customers. MyDeal.com.au has traditionally operated as a marketplace platform; however, we have expanded and launched our very own In-Stock department, WMP Commercial. WMP Commercial manages purchasing and selling inventory on our own site and multiple other sales channels online. We are seeking an Assistant Operations Manager to join our team, to assist in coordinating all key import functions.

Key Responsibilities

• Operations Management: Oversee and manage the day-to-day operations of the WMP Commercial operations functions.
• Logistics and Supply Chain Management:
  - Coordinate the movement of goods from suppliers to warehouses.
  - Implement systems for tracking shipments and inventory levels.
  - Continuously evaluate and improve logistics and supply chain processes.
• Procurement Management:
  - Develop and implement procurement strategies and policies.
  - Identify and evaluate suppliers, negotiate contracts, and establish vendor relationships.
  - Monitor supplier performance and resolve any issues or discrepancies.
  - Ensure compliance with procurement regulations and ethical standards.
  - Maintain accurate records of procurement activities.
• Training and Development:
  - Assist in developing and delivering training programs for all WMP Commercial operations staff.
  - Continuously review processes, identifying opportunities for improvement and efficiency gains.
  - Support the onboarding process for new hires, providing them with the necessary operational training and guidance.
• Team and Performance Management:
  - Support the hiring, training, and development of the WMP Commercial operations team.
  - Set up performance goals and expectations for the WMP Commercial operations team.
  - Provide guidance and coaching to team members, addressing performance issues and fostering a positive work environment.
  - Redundancy/resilience building is essential for this role to ensure there are no substantial disruptions to WMP Commercial Operations in the event of personal or annual leave, or unforeseen circumstances.
• Reporting and Analysis:
  - Prepare and present reports on procurement and logistics performance.
  - Use data and analytics to identify areas for improvement and make data-driven decisions.

Requirements

• Prior experience in team and operations management, or a related field.
• Demonstrates a strong commitment to supporting stakeholders and actively contributes to achieving optimal outcomes.
• Strong leadership abilities, including the capability to motivate and guide a team, resolve conflicts, and foster a positive work environment.
• An understanding of technical requirements surrounding e-commerce marketplaces is highly advantageous.
• Knowledge of e-commerce software, logistics and procurement systems, and relevant tools for effective performance tracking and reporting.
• Proficiency with Excel/Google spreadsheets for analysis, reporting & problem-solving.
• Ability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, handle multiple tasks simultaneously, and remain composed under pressure.
• Detail-oriented mindset with a focus on accuracy and quality.
• Full-time on-site availability and willingness to work are required.

What We Offer

• An industry-standard attractive remuneration package.
• Be a part of a multinational retail group.
• An exciting career - as our business grows, so do the opportunities for our people.