KOYAL SAND PROJECT looking for Customer Care Executive at Ranchi

Job Details

Responsibilities:

1. Managing incoming calls and customer service inquiries
2. Provide information about products and services, take/cancel orders, and record details of complaints
3. Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
4. Follow up to ensure that appropriate actions are taken on customer requests
5. Refer unresolved customer grievances or special requests to designated departments for further investigation

Job Description

Education: 12th Pass (Associate Degree)
English Level: Fluent English
Experience: Fresher
Gender: Both
Address: Kanke Rd, Bhaba Nagar, Ranchi, Jharkhand 834001, India