SAS FMS - Technical Functional Manager

Senior Technical Lead (FMS Upgrade)

Bank seeking a highly skilled and motivated individual to join our team as a Technical Functional Manager for our SAS Upgrade project. In this role, the resource will be responsible for overseeing the technical and functional aspects of our SAS FMS application, ensuring its smooth implementation, and driving its ongoing enhancements along with the phases of the project. The resource will collaborate closely with cross-functional teams, including vendor, business units, IT teams, and other stakeholders, to align the bank’s objectives.

Responsibilities

Technical and Functional Management:

1. Manage the overall technical and functional aspects of our SAS-FMS, ensuring its reliability, performance, and scalability.
2. Collaborate with stakeholders to understand business requirements and translate them into technical specifications and functional designs.
3. Develop and maintain a comprehensive understanding of the application's architecture, features, and integrations.

Solution Design And Architecture

1. Collaborate with stakeholders to understand business requirements and translate them into technical specifications and functional designs for the new Enterprise SAS-FMS application.
2. Design and architect a scalable, reliable, and high-performance SAS FMS application infrastructure, ensuring it meets security and regulatory compliance standards and get it approved from internal ISO and Architecture Team.
3. Define system integration points and interfaces with other systems to ensure seamless data exchange and functionality.

Solution Development And Delivery

1. Lead the implementation of SAS FMS upgrade project, its features and enhancements, in line with business requirements.
2. Work closely with vendor teams to ensure the efficient delivery of technical solutions, adhering to project timelines and quality standards which includes detail design document and other technical artefacts.
3. Manage the SIT testing to ensure the SAS FMS implementation meets technical requirements.

System Integration And Deployment

1. Coordinate with cross-functional teams to ensure successful integration of the SAS-FMS application with other systems, such as ETL, Cards systems, E-channels, IB/MB, Core banking and so on.
2. Collaborate with infrastructure and operations teams to plan and execute the deployment of the SAS FMS Applications, ensuring proper configuration and scalability as per approved architecture document.

Documentation And Training

1. Create detailed technical documentation, including system design documents, configuration guides, and user manuals for the SAS application.
2. Conduct training sessions and provide support to end-users, ensuring they understand the functionality and features of the SAS application.
3. Assist in creating user documentation and training materials for ongoing support and maintenance.

Analytical And Problem-Solving Skills

1. Strong analytical thinking and problem-solving abilities, with the capability to understand complex business requirements and translate them into technical solutions.
2. Attention to detail and ability to identify and resolve issues, ensuring the SAS application meets functional requirements and quality standards.

Communication And Collaboration

1. Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
2. Proven experience working collaboratively in cross-functional teams, demonstrating strong interpersonal skills and the ability to build positive working relationships.

Project Management

1. Familiarity with project management principles and methodologies, with the ability to manage priorities, meet deadlines, and deliver high-quality results.
2. Strong organizational skills and ability to handle multiple tasks.

Principal Accountabilities

1. Interacts with the Business Users, production support team, and other internal stakeholders during various phases of the project.
2. Coordinate with vendors during all phases of the project.
3. Coordinate and perform requirement gathering session with different stakeholders of the bank and participate during Project planning as well.
4. Responsible for technical specification requirement documents to help move project from planning to design phase into development phase.
5. Act as internal SME for technical team while being the point of contact by the product vendor as well as bank internal business.

Qualifications

1. Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.
2. Proven experience in a technical functional role, specifically in managing enterprise applications, preferably in the SAS FMS or customer engagement domain.
3. Strong understanding of software development lifecycle (SDLC) methodologies, including Agile or Scrum.
4. Proficiency in technical requirements gathering, system analysis, and functional design.
5. Experience in working with development teams, conducting testing, and ensuring quality assurance.
6. Familiarity with technologies such as web and mobile application development, APIs, databases, and cloud platforms.
7. Excellent communication and collaboration skills, with the ability to effectively liaise between technical and non-technical stakeholders.
8. Strong problem-solving abilities and the capability to troubleshoot technical issues.
9. Detail-oriented, with a focus on delivering high-quality solutions within specified timelines.
10. Ability to work independently and as part of a team, managing multiple priorities and initiatives simultaneously.

Essential Skills

1. Proficiency in technical requirements gathering, system analysis, and functional design.
2. Working experience on SAS products will be a plus specifically on SAS-FMS Application.
3. Experience in working with development teams, conducting testing, and ensuring quality assurance.
4. Knowledge of SAS Applications, customer relationship management (CRM), and customer engagement strategies.
5. Familiarity with technologies such as web and mobile application development, APIs, databases, open source software and cloud platforms.
6. Excellent communication and collaboration skills, with the ability to effectively liaise between technical and non-technical stakeholders.
7. Strong problem-solving abilities and the capability to troubleshoot technical issues.
8. Detail-oriented, with a focus on delivering high-quality solutions within specified timelines.
9. Ability to work independently and as part of a team, managing multiple priorities and initiatives simultaneously.

Experience

1. Essential: 10+ years hands-on experience in handling major application specifically on SAS and application.
2. Working knowledge in banking applications like debit card, ATM acquiring, Visa, MasterCard, and payment systems etc. will be a plus.
3. Experience in banking environment in the Middle East preferred.