Techno-Functional Business Analyst- BPM and digital solutions -OMAN

Urgent requirement for Techno-Functional Business Analyst (Banking Domain) - solid technical background in BPM and digital solutions for our banking client in Oman.

• Strong Banking domain is MUST.
• Technical experience of process automation, data integration on BPM and Digital Solution is THE MUST.
• Strong experience in Business Process Management (BPM) and digital solutions is MUST.
• Strong experience as IT Techno-Functional business Analyst in bank is MUST.

Key Responsibilities

Collaborate with business stakeholders to understand and gather requirements, document business processes, and translate business needs into clear functional specifications.

Conduct workshops, interviews, and meetings with stakeholders from various business units (e.g., retail banking, corporate banking, risk management, etc.).

Analyze existing banking systems and processes to identify gaps, inefficiencies, and areas for improvement.

Collaborate with technical teams (developers, architects, etc.) to design and propose innovative digital solutions that address business challenges and requirements.

Define and document technical specifications, user stories, and use cases for BPM and digital solutions.

Ensure alignment between business objectives and technical design to provide end-to-end solutions that meet the organization’s needs.

Lead the design, implementation, and optimization of BPM solutions that streamline business processes and enhance operational efficiency in the banking environment.

Oversee the modeling, analysis, and optimization of workflows using BPM tools (e.g., Camunda, Pega, IBM BPM, etc.).

Implement best practices in BPM to improve customer service, regulatory compliance, and operational performance.

Evaluate new digital tools, platforms, and technologies to ensure continuous innovation and improvement of banking services.

Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment throughout the project lifecycle.

Provide regular project updates, reports, and presentations to senior management, highlighting key milestones, risks, and solutions.

Ensure that user requirements are met, and any issues or changes in scope are addressed proactively.

Oversee the functional testing of BPM solutions and digital applications to ensure they meet business needs and performance standards.

Collaborate with QA teams to validate that business processes are effectively automated and integrated into digital platforms.

Ensure that all digital solutions and BPM processes are compliant with relevant banking regulations, data protection laws, and internal policies.

Assess and manage risks related to business processes, systems integration, and digital transformation projects.

Experience

7+ years of experience as a business analyst, with a focus on the banking domain.

Strong experience in Business Process Management (BPM) and digital solutions.

Proven track record of managing and delivering large-scale digital transformation projects in the banking sector.

Expertise in BPM tools such as Camunda, Pega, IBM BPM, or equivalent.

Strong understanding of digital banking technologies (e.g., mobile banking, online banking platforms, API integrations, cloud solutions).

Skills

Techno-functional, Business Process Management (BPM), Digital, BPM tools (e.g., Camunda, Pega, IBM BPM), Data Integration, Workflow Optimization, Business Process, Stakeholder Management, Management, Process Automation, Digital Solutions, Digital Banking Technologies, API Integrations, Technical Specification Documentation, Cloud Solutions.