Account Manager

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Service Foods is dedicated to providing exceptional service and high-quality products to the food services and hospitality industry. Service Foods is seeking an experienced and dynamic Account Manager to join our Wellington branch.

Why Work for Us:

Service Foods is New Zealand’s largest privately family-owned and operated food service distribution business. We have been recognized as one of New Zealand’s Best Managed Companies for 2023 by Deloitte. This prestigious accolade celebrates private businesses that excel in global benchmarks of success. Beyond financial performance, our inclusion in this program highlights our strong management practices, vibrant company culture, and resilient strategies that enable us to navigate challenges effectively.

At Service Foods, we foster a dynamic work environment where innovation and dedication are rewarded.

The role:

Being an Account Manager with us offers a great blend of business development and account management. You will be supported by the wider team to succeed and be given the autonomy to use your initiative to develop your own pipeline and build ongoing customer relations.

• Full-time, permanent position with immediate start.
• Competitive earning potential with target-based sales incentive.
• Opportunity to work with a dynamic and forward-thinking business.

The job:

Most of your time will be spent prospecting your network to target a wide variety of different-sized clients across the Wellington region. You will:

• Spend time with inherited portfolio of warm accounts to manage and grow.
• Keep an active call cycle to support high levels of customer satisfaction.
• Negotiate and close sales, exceeding targets.
• Ensure effective budgetary control over sales expenses, returns and promotional expenses against sales target.
• Prospect new clients and convert them into loyal customers through visits and calls.
• Build rapport with customers, understand their needs, and recommend suitable solutions.
• Work closely with our Procurement and Warehouse Operations to ensure accurate product forecasting to meet sales trends, customer and supplier needs.

The person:

As you will be playing a lead role in capturing sales opportunities, your passion for building rapport and long-lasting customer relationships is crucial. Lead generation and business development are key elements of the role so your strong network of contacts will be advantageous. A tertiary qualification is desirable.

You will:

• Be a confident and effective communicator.
• Have relevant trade/hospitality experience.
• Possess proven sales experience.
• Be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Have knowledge of Salesforce which is advantageous.
• Have problem-solving skills employing a solutions-focused approach to partner with our clients and grow with them.
• Possess knowledge of the food service industry (which is a plus).
• Be proactive, self-motivated, and able to work independently.
• Be target-driven with a commitment to teamwork.

What's in it for you?

The potential of this role is huge. Being part of a market leader, you will have the opportunity as you go on developing your career and improving customer relations enabling you to add real value to the business. In addition to the competitive salary and bonus package, you will be given tools of trade and generous staff-discount privileges that come with being part of a well-regarded business. There are genuine opportunities for career progression within our business.

If you have great work ethics and the drive to achieve what this role entails, please apply online with your CV and cover letter.

Eligibility:

Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks:

To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.