Zonal Operations Manager - Central,EC&EM

Be a part of a revolutionary change!

At PMI, we have chosen to do something incredible. We are committed to inclusion & diversity and are proud to be an equal opportunity employer. You’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Commercial Forces at Philip Morris Malaysia feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people, and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation.

As the Zonal Operations Manager, you will be the lead person responsible for collaborating with Exclusive Zone Distributors (EZD) to manage overall supply chain operations to ensure product inventory is sufficient at all warehouses/depots and to support HOZ in collaborating and engaging Zonal and EZD Operations Teams.

Accountability

• To manage overall Angkasa, EZD stakeholders, Depots, Warehouse, and Logistics operations in alignment with HOZ Business Direction and Strategy. This includes management of shipment & logistics plan/procedures between Angkasa, EZD Warehouse, and Depots.
• To provide business review and reporting relating to KSI, Volume Forecasting, EZD Budgeting, EZD Financial Performance, including overseeing the overall management of LOGD and product return, as well as inventory management.
• Develop & maintain excellent relationships with EZDs.
• To coach and develop the team for future roles/succession planning through on-the-job training, providing timely guidance and feedback to develop a highly capable and engaged team within the Zone.
• Monitor & manage EZD achievements on a Zonal Level and ensure it is in line with Company business objectives & targets by performance/deliverables of team and partners' financial/shipment targets, logistics efficiency, and inventory management.
• To be the change lead for transformation in the assigned zone.
• To ensure compliance within EZDs with all PMI Principles & Practices, Code of Conduct, Commercial processes, local and Federal laws, and ensure the team follows PMM & EZD policies/procedures.
  
  

• Degree or equivalent qualification in Business Management, Finance, Logistics, or Supply Chain Management preferred.
• Minimum 3 years’ experience in Distribution, either in Logistics or Supply Chain Management.
• Minimum 3 years’ experience in people management.
• Planning skills (budgeting, business cycles).
• Coaching and people management skills.