Wfh Technical Sales Support (Mandarin/Cantonese and English)

Wfh Technical Sales Support (Mandarin/Cantonese and English)

Fewer than 40 applicants. You still have a chance!

• Requires good English skills, excellent in Mandarin and Cantonese speaking.
• Able to read and write in Mandarin and English.
• Able to speak & understand Cantonese.
• Candidates with sales experience are highly welcome and encouraged to apply!
• Responsible for answering and resolving customer issues, and upselling through chat within a growing customer base.
• Identify and relate with various customer needs and scenarios.
• Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident, and knowledgeable manner.
• Remain updated in client and industry-led processes, technology applications, utilities, and products.
• Utilize various client-based tools and applications for customer management and servicing.
• Transfer customers to appropriate departments when required.
• Conduct data entry, documentation, and case management.
• Work and partner with others within a team-based environment.
• Achieve and maintain required metrics and goals.

After passing the training and nesting period: Work from home (Bangsar South).

- If any performance issue, employees are required to come back to work at the office.

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days

Fluency in Mandarin and Cantonese, Fluency in English, Technical knowledge in sales support.

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