Video Editor

Portfolio MUST be attached in the resume

Location: Kuala Lumpur, Malaysia

Team: Marketing Department

Role: Video Editor

Mode: Full-time role

About Respond.io

Respond.io is a fast-growing, award-winning Business Messaging platform revolutionizing how companies communicate with customers across WhatsApp, email, and more. Founded in 2017 and trusted in 127+ countries, we lead key markets in LATAM, EMEA, and APAC. Our diverse team powers innovation that’s recognized by G2 and the SME100 Awards. If you're excited about shaping the future and working with a dynamic, global team—this is the place to be.

Our Culture

At respond.io, we move fast, work smart, and always keep our customers at the heart of what we do. Here’s what we stand for:

• Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
• The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
• 100% Alignment, 80% Accuracy: We aim for 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first.
• Be Direct: We give honest feedback and tackle problems head-on. Clarity moves us forward!
• Own It and Support Each Other: We step up, help out, and drive outcomes—together.
• Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team!

Role Description

At Respond.io, the Video Editor is pivotal to our company’s success. We are seeking a detail-oriented individual ready to be part of our Marketing Team, in charge of managing video projects and responsible for all pre and post-production matters. In this role, your main priority will be to collaborate closely with the senior video producer while delivering exceptional video content.

Responsibilities

• Communicate with talents and stakeholders to align on the company's needs and deliver results that meet the company’s expectations.
• Manage all pre and post-production matters.
• Work collaboratively with the marketing, customer experience, and product teams to deliver quality video content.
• Use tools such as Adobe suites, HeyGen, and platform screen recording tools to edit and produce videos.

Qualifications

• 3+ years of experience in a role with similar responsibilities.
• Resumes without a portfolio may not be considered.
• Video editing experience on Adobe Premiere Pro, After Effects OR Final Cut Pro X is a must.
• The ability to speak multiple languages is a plus.
• Good communication skills in English with the ability to clearly explain complex ideas verbally and in writing.
• Nimble and agile team player with the ability to thrive in a fast-paced startup environment.

Here's what's in for you

• Become part of an amazing culture with smart teammates who care.
• Grow more here than you would anywhere else, that is a promise.
• Enjoy pizza parties, birthday cakes, and social events (Laser tag, go-cart, paintball) that you'll always look forward to!
• Beer O'Clock on Fridays? Naah, we have it every day!
• Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!
• Experience a very competitive compensation.
• Be covered exclusively on one of the highest medical and dental insurance plans available.
• Enjoy unlimited snacks in our specially dedicated snack room: Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.
• Flexible working environment and working hours.