UTS Product Specialist

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Responsibilities
• Ensures the effective management of release & their interdependencies.
• Orchestrates the completion of technology controls related to the releases.

Strategy
• Develop delivery and release plans with technical dependencies, aligning all partners with support from the team and architect.
• Negotiate, plan and manage all portfolio release activities and ensure alignment across key partners and vendors.

Business
• Own, coordinate and monitor product delivery involving multiple squads and interfaces.
• Own release planning activities inclusive of creating the change implementation plan, coordinating with vendors and all teams involved for alignment/seeking commitments to the plans, ESDLC process, raising change tickets, running UVT and seeking sign offs for all concerned parties.
• Orchestrate deployments, issue resolution, and sign-offs in partnership with the IT engineers.
• Drafting and circulating clear communication plans to keep all stakeholders informed of the upcoming changes, progress and adjustments to the timelines or implementation plans.

Processes
• Review and assess release and path to production processes for improvement opportunities (e.g. simplification or automation).
• Measure, monitor & publish metrics to establish maturity model of release management function.
• Responsible for timely delivery of Deployment, Run Books and Implementation Plans.
• Responsible for Go-Live activities including execution of deployment plans & publish lessons learnt.
• Establish a process for collating, prioritizing & deployment for all hot fixes & Change Requests via adhoc releases.

People & Talent
• Assist team members to increase overall quality & productivity of team.
• Backed up each other in the event of the others not available for certain task.
• Coach new/existing team members on release management flow, domain knowledge and bank’s standard and procedures.

Risk Management
• Ensure effective risk management with regards to releases.

Governance
• Ensure releases adhere to Change Delivery Standards, ITSM and ESDLC.
• Own and address tech compliance (ESDLC) requirements throughout the delivery lifecycle (design reviews, security reviews, SAT, OAT, etc.) with support from PO/Chief PO/Hive Tech Lead.
• Ensure all release artefacts and assurance deliverables are as per the required standards and policies.
• Govern hygiene of releases & manage relevant communication of release schedules.

• Manage stakeholders on change request management.
• Manage integration/communication in between SCB and stakeholders for releases.
• Manage post deployment of application to perform sanity verification on the change done.
• Production roll out preparation covering Change Request processes.
• Post production release support with management of stakeholders.
• Degree holder Major in Information System Engineering.
• Experienced with Java development environment.
• Experience in implementation with 2-3 full lifecycle delivery.
• Strong understanding of system implementation, integration & IT dependencies.
• Agile experience or exposure.
• Effective interpersonal, communication skills to articulate at different levels of organization hierarchy.
• Creative mind – be able to suggest ideas and drive innovation.
• Good communication skills – oral and written.
• Strong organizational, time management and administration skills.
• Strong analytical, numerical and problem-solving skills.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.