Training Executive

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Responsibilities:

• Conduct On-the-Job (OJT) and classroom training of restaurant operations & restaurants administration skills for new Management Trainee, Assistant Manager & Restaurant General Manager Level.
• Conduct promotion training and LTO (Limited Time Offer) menu training for both new and existing employees.
• Identify training needs by evaluating strengths and weaknesses.
• Access employee knowledge and skill.
• Support performance or any training requirement and processes for managers and employees.
• Execute and evaluate training programs, orientation, and personnel development for trainees.
• Conduct Training Excellence Review (TER) audit in the restaurant.
• Custodian of manual and training materials in the library.
• Provide on-site training support for new restaurant openings.
• Responsible for handling the administration of pre & post training programs conducted.
• Support and coordinate with other departments during organizing special events: Townhall, CSC outing, etc.

Minimum Requirements:

• Candidate must possess at least a Diploma or Degree in Business Studies / Administration & Training / HR Management or equivalent.
• At least 2-3 years working experience in a related field is required for this position.
• Good communication skills, fluent in Bahasa Malaysia and English (verbal and written).
• Candidate with experience in training and development will be an added advantage.
• Dedicated, proactive, responsible, attention to details, and result-oriented.
• Pleasant disposition, self-motivator, a team player, and able to work under pressure.
• Meticulous and able to work with minimum supervision.
• Strong PC skills including good knowledge in using Microsoft Office, PowerPoint, Microsoft Excel, Google Sheets, Google Forms, and Canva.
• Possess own transport and willing to travel.

Application Questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Training Executive?
• Are you willing to travel for this role when required?

About A&W Restaurants:

A&W Restaurants is notable for being the first successful food franchise company and is America’s first restaurant chain to turn 100! The A&W franchise was brought into Malaysia in 1963 by Mr and Mrs Lie Boff from the USA. The Lie Boff family opened their first outlet in Jalan Tuanku Abdul Rahman, making it the first fast food outlet in Malaysia. This was followed in 1965 with the first Drive-in Restaurant in Petaling Jaya.

A&W Malaysia was bought over by Eng Food Group, with an aggressive expansion drive to revamp and expand its reach, now ready to fly higher than ever. With the most iconic and unique products that we carry such as A&W RB floats, flavorful Coneys, tantalizing waffles, delightful Mozza burger, and mouthwatering Aroma Chicken.

A&W achieved a milestone in Malaysia with the opening of our 100th store, expanding our footprint nationwide. Our goal at A&W is to transport our customers on a delightful journey back in time to experience the nostalgic charm of classic American fast food.

We strive to evoke the cherished memories of simpler times, where quality, flavor, and genuine hospitality take center stage. We aim to capture the essence of a bygone era, providing not just food but a heartfelt experience that connects generations and celebrates the timeless joy of American dining. At A&W, we don't just serve great food; we craft unforgettable experiences.

We're inviting you to join us on a journey where passion, flavor, and opportunity converge.

Perks and benefits: Medical, Miscellaneous allowance, Parking, Insurance, Annual Leave, Medical Leave, Fast Track.