Trade Operations Specialist

• Job Type (exemption status): Exempt position - Please see related compensation & benefits details below
• Business Function: Import/Export

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital, WD, WD_BLACK, and SanDisk Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

Western Digital is seeking a detail-oriented and proactive Logistics Specialist with 5-6 years of experience in Logistics operations, customs operations, and import/export processes. The ideal candidate will have a strong understanding of customs documentation, INCOTERMS, Restricted Party List procedures, and HTS Classification. Should be well versed with Oracle GTM. This role is critical in ensuring the smooth clearance of goods through customs, minimizing delays, ensuring compliance with all applicable laws, and maintaining up-to-date knowledge of customs regulations and best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review and release transaction on system hold – Review and analyze the reason for holds and follow the necessary escalation paths and release transaction holds.
• Customs Compliance: Ensure all import/export transactions are in compliance with local, national, and international customs regulations. This includes accurate tariff classifications, duties, taxes, and adhering to import/export requirements.
• Documentation Management: Prepare, review, and submit all necessary customs documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and other relevant documents required for customs clearance.
• Coordination with Internal Departments: Liaise with internal teams and shipment requestors to facilitate the timely release of shipments and resolve any issues or discrepancies that arise during the clearance process.
• Risk Management: Identify potential compliance risks or issues in shipments, customs documentation, or processes and take corrective actions to mitigate risk and avoid penalties or delays.
• Import/Export Process Improvement: Recommend and implement process improvements to streamline Logistics operations, reduce TAT, and improve efficiency in the supply chain.
• Collaboration: Work closely with logistics, procurement, and business partners teams to ensure smooth movement of goods across borders and to resolve any customs-related issues that may arise.

Qualifications

Education: Bachelor’s Degree in Business, International Trade, Supply Chain Management, or a related field (preferred).

Experience: 3-4 years of hands-on experience in customs operations, import/export documentation, or international trade. Knowledge of HTS & ECCN is a plus.

Technical Skills:

• Knowledge of INCOTERMS, Customs regulations, and compliance requirements.
• Strong understanding of import/export documentation, including commercial invoices, packing lists, certificates of origin, etc.
• Proficiency in Oracle GTM software.

Communication: Strong written and verbal communication skills for interacting with customs authorities, vendors, and internal stakeholders.

Attention to Detail: High level of accuracy and attention to detail when processing documents and ensuring compliance with complex regulations.

Additional Information

WD Commitment to Diversity

At Western Digital, we thrive on the power and potential of diversity. As a global company, we believe that the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe that the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.