Description
Primary Objective: To coordinate Management/Department projects/initiatives/enhancements for Malaysia and Regional IB Operations in improvement of process workflow for better turnaround time, provide better services to internal and external customers.
Key Responsibilities:
- Coordinate Management/Department projects/initiatives/enhancements for IB Securities Operation, IB Credit Control, and Regional Offices in improvement of process workflow for better turnaround time, provide better services to internal and external customers.
- Prepare process mapping and provide analysis for process improvement.
- Propose and provide suggestions on the to-be process to deliver measurable and quantifiable process efficiency.
- Organize, coordinate and participate in projects/initiatives/enhancements discussion with stakeholders.
- Monitor and follow up with stakeholders on milestones, progress, and implementation timeline.
- Manage projects/initiatives/enhancements to complete within stipulated timeline, in a cost-efficient manner and achieve objectives.
- Attend to stakeholders’ feedback/issues on projects/initiatives/enhancements related matters.
- Prepare projects/initiatives/enhancements updates to Management and stakeholders periodically.
- Organize regular/ad-hoc meetings with Circles/Regional Offices and prepare meeting minutes/notes.
- Perform adhoc tasks as assigned by superior.
Requirements
- Diploma/Bachelor Degree in Banking & Finance/Statistics/Project Management or equivalent professional qualifications.
- Experience in related Financial Services Industries and/or Project Management.
- Proficiency in MS Office tools i.e. Visio, Word, Excel, PowerPoint, etc.
- Analytical, logical thinking, and problem-solving skills.
- Positive and open-minded attitude.
- Conceptualization and articulation skills.
- Business writing and presentation skills.
- Corporate communication skills.
Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g., Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance-Based Rewards.