TikTok Shop - Account Manager, Fashion (Malaysia)

TikTok Shop - Account Manager, Fashion (Malaysia)

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

About the Role

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. We are looking for passionate and talented people to join our product and operations team to build an innovative, secure, and intuitive e-commerce ecosystem for our users and brands.

In this role, you will be responsible for acquiring, incubating, and managing sellers from the Fashion category.

Roles & Responsibilities:

• Acquire and incubate brands, principals, and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality.
• Discover new collaborative opportunities that fit into merchants' short-term and long-term development plans and build JBPs.
• Maintain service quality provided by sellers, including low cancellation and return rates, shipping lead times, and other components to increase conversion rates and customer satisfaction.
• Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.

Qualifications

Minimum Qualifications:

• Bachelor’s Degree or equivalent practical experience.
• 3-5 years of experience in e-commerce.
• Attention to detail, affinity with numbers, logical and problem-solving skills.
• Good analysis skills and able to set up an action plan based on data and experience.

Preferred Qualifications:

• Direct experience in the Fashion Category.
• Strong connections with brands and big sellers are preferred.
• Proficient in Excel and PowerPoint.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We are passionate about this and hope you are too.