THERAPHY CENTRE CAPTAIN / SHOP MANAGER 按摩院店长

About the role

We are seeking an experienced Therapy Centre Captain / Shop Manager to join our team at KUFONG THERAPY CENTRE SDN. BHD. in Kota Kinabalu, Sabah. As the Therapy Centre Captain / Shop Manager, you will play a crucial role in overseeing the daily operations and management of our therapy centre, ensuring exceptional customer service and driving the overall success of the business.

What you'll be doing

1. Manage and lead a team of therapists, ensuring they provide high-quality services and maintain a professional, welcoming environment
2. Oversee the day-to-day operations of the therapy centre, including scheduling, inventory management, and financial reporting
3. Develop and implement strategies to enhance the customer experience, increase sales, and drive business growth
4. Liaise with suppliers, vendors, and other stakeholders to ensure the smooth running of the centre
5. Ensure compliance with all relevant regulations, policies, and procedures
6. Foster a positive and collaborative team culture, providing coaching and support to team members

What we're looking for

1. Substantial experience (3-5 years) in a similar role within the retail or therapy/wellness industry
2. Strong leadership and people management skills, with the ability to motivate and develop a team
3. Excellent customer service orientation and problem-solving skills
4. Proficient in financial management, including budgeting, inventory control, and reporting
5. Thorough understanding of the therapy/wellness industry and trends
6. Excellent communication and interpersonal skills
7. Fluency in English and Bahasa Malaysia (Mandarin language skills an advantage)

What we offer

At KUFONG THERAPY CENTRE SDN. BHD., we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits we offer include:

1. Competitive salary and performance-based bonuses
2. Opportunities for professional development and career advancement
3. Flexible working arrangements and a positive work-life balance
4. A collaborative and inclusive company culture

About us

KUFONG THERAPY CENTRE SDN. BHD. is a leading provider of high-quality therapy and wellness services in Kota Kinabalu, Sabah. With a strong focus on customer satisfaction and a commitment to excellence, we have established ourselves as a trusted and respected brand in the local community. Join our team and be a part of our continued growth and success.

If you are excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.