Telemarketer Customer service

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What You’ll Do:

1. Call potential customers to introduce UNIFI’s internet packages.
2. Engage in friendly conversations and highlight package benefits.
3. Build rapport and guide customers in choosing the right plan.
4. Keep records of calls and sales activities.

Company

T&S BROADBAND NETWORK is an authorized dealer of Telekom Malaysia Berhad (TM). Our main job is to help promote TM products, such as Unifi and Streamyx, and assist in resolving customer complaints and problems. Additionally, we help identify market demand for TM.

Telekom Malaysia Berhad (TM) is a Malaysian telecommunications company founded in 1984. It has evolved to become the country's largest provider of broadband services, data, fixed-line, pay television, and network services. TM ventured into the Long Term Evolution (LTE) space with the launch of TMgo, its first 4G offering, and rebranded its 850 MHz service as unifi Mobile in January 2018.

With a total of 2.23 million broadband subscribers in 2014, unifi is Malaysia's first high-speed fibre optic broadband service.