Telecommunications Technician

• Install, configure and maintain telecommunication equipment such as switches, routers and telephony systems.

• Provide technical support and troubleshooting assistance to end-users and internal teams.

• Diagnose and resolve network and equipment issues promptly to minimize downtime.

• Troubleshoot and repair faults in voice and data communication systems.

• Install and terminate network cables (e.g., Ethernet, fiber optic) following industry standards.

• Ensure proper cable management and labeling for easy identification.

• Assist in equipment upgrades and migrations, ensuring minimal disruption to communication services.

• Maintain accurate records of all installations, repairs, and maintenance activities.

Requirement:

• Excellent attention to detail, pragmatic approach, Stay Professional;

• Good communication and interpersonal skills;

• Team player with a high level of personal integrity;

• Energetic, resilient and resourceful;

• Must also be able to work under pressure and in time constraints, remaining composed and calm;

Qualifications and Experience:

• Diploma or equivalent; associate degree or technical certification in telecommunications or related fields.

• Proven experience as Telecommunication Technician or in a similar role.

• Proficient in installing and configuring network hardware and cabling.

• Strong knowledge of telecommunications equipment, protocols, and technologies.

• Familiar with VoIP, SIP, and telecom protocols.

• High understanding of network security principles.

• Good communication and customer service skills.

• Result-oriented mindset with a track record of meeting or exceeding sales targets.

• Exceptional negotiation, presentation, and closing skills.

• Self-motivated and proactive with the ability to work independently and as part of a team.

• Flexibility to work irregular hours, including evenings and weekends, to accommodate client meetings and events.

Application Questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Telecommunications Technician?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?