Technician Basic

Job Description

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution-driven tools.

Job Brief

To efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.

Job Responsibilities

1. Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
2. Be ready to assist other area/branch when needs arise.
3. Installation of printer/scan/fax drivers, applications/software settings on machines/PCs, resolving issues that crop up on solutions/applications sold by Konica Minolta, are part of the job responsibilities.
4. Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior the same day of service or latest next morning.
5. Ensure all parts required are properly recorded in the Spare Parts Requisition Form and to acknowledge receipt of parts taken at all times. Unused parts/spoilt parts must be returned to Spare Parts Department the same day or latest next morning.
6. To call the Office upon arriving at the customer's site and after completion of service calls or as directed.
7. To attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits, etc. as given/taught.
8. Ensure all Company information – spare parts price list, service manuals, technical service bulletins, etc. are kept confidential and do not fall into unauthorized hands.
9. Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
10. Perform other related duties as and when directed by Superior.

Job Requirement

1. Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication), Engineering (Electrical / Electronic), Engineering (Mechanical), or Engineering (Industrial).
2. Preferably Intern specializing in Maintenance / Repair or equivalent.
3. Fresh graduates are encouraged to apply.
4. Good communication skills in English and Malay language for both spoken and written.
5. 1 undefined position available.