TECHNICIAN

Responsibilities:

1. Install EV chargers at residential, commercial, and public locations.
2. Perform testing and commissioning of EV chargers to ensure proper functionality.
3. Troubleshoot and resolve any issues that arise during installation.
4. Manage installation materials and inventory to ensure proper project management.

Customer Interaction:

1. Communicate effectively with customers to understand their requirements.
2. Provide clear instructions and guidance to customers on the use of installed EV chargers.
3. Address any customer concerns or questions professionally.

Technical Skills and Technical Documentation:

1. Demonstrate a thorough understanding of different types of EV chargers and their specifications.
2. Conduct regular maintenance checks and repairs on installed EV chargers.
3. Stay updated with the latest industry standards and technologies related to EV charging.
4. Perform troubleshooting for any malfunctions or issues with the EV chargers.
5. Write detailed countermeasure reports following troubleshooting and repair tasks.
6. Submit documentation related to installation work in time.
7. Perform necessary civil work, including cutting ceilings, wall hacking, concealing cables and laying cables with PVC pipes or casing.
8. Ensure all work complies with local building codes and safety regulations.
9. Coordinate with other contractors and service providers as needed.

Time Management:

1. Manage installation schedules efficiently to meet deadlines and minimize downtime.
2. Maintain accurate records of installations, including time spent and materials used.
3. Prioritize tasks effectively to handle multiple installations simultaneously.

Safety and Compliance:

1. Adhere to all safety protocols and guidelines during installations.
2. Ensure installations comply with relevant electrical and building codes.
3. Report any safety hazards or incidents to the appropriate authorities promptly.

Troubleshooting and Reporting:

1. Perform in-depth troubleshooting for any technical issues during and after installations.
2. Document all troubleshooting steps and solutions in detailed countermeasure reports.
3. Share countermeasure reports with the team and management for continuous improvement and knowledge sharing.

CANDIDATE’S REQUIREMENTS:

1. Proven experience in installing and commissioning EV chargers.
2. Strong understanding of electrical systems and components.
3. Experience with civil work, including cutting ceilings, wall hacking, concealing cables and cable laying.
4. Excellent communication and customer service skills.
5. Ability to work independently and as part of a team.
6. Strong problem-solving skills and attention to detail.
7. Valid driver's license and reliable transportation.
8. Relevant certifications or licenses in electrical work (PW4 preferred).
9. Proficiency in using relevant tools, equipment, and software.

SOFT SKILLS:

1. Responsible and reliable with a strong work ethic.
2. Ability to communicate effectively with customers.
3. Flexibility to adapt to changing schedules and work environments.

LOCATION:

Kuala Lumpur HQ (Mytown Shopping Mall KL)

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Have you worked in a role where you were responsible for authoring and reviewing technical documentation?
• Do you have technical writing experience?

ETD Makmur (M) Sdn Bhd is a bumiputera company specializing in Total Industrial Supply & Engineering Solution, including supply, install, testing & commissioning of a wide range of components from general industries to hazardous industries products including low voltage electrical components, lamp and lighting fixtures, mechanical & hardware, telecommunication, oil & gas, safety to education equipment.

Our business-to-business (B2B) model stands to provide product & engineering services to our customers in the Maintenance, Research & Development, Production, Project & Engineering sector.

We provide value-added services in customized engineering solutions to our customers. This solution encompasses M & E work, Control & Automation, Networking Solution, Design & Consultation.