Technical Writer

Technical Writer

We are looking for talented technical writers to produce impactful documentation for our award-winning Information Risk Management products. You will be responsible for communicating the function, use, and value of our products to administrators, end-users, developers, system integrators, and IT architects. Join a rapidly growing company that delivers solutions for an increasingly critical component of information technology.

Responsibilities

• Own all documentation in your product area.
• Gather information from developers and product managers and estimate the effort for documentation.
• Write content for our SaaS (Software as a Service) product website
• Edit the UI text for the SaaS (Software as a Service) product website
• Drive documentation projects from start to finish and keep pace with agile development.
• Produce documentation that is complete, accurate, and easy to understand.
• Learn and deepen your knowledge of NextLabs products and integrated third-party products

Required Skills

• 2+ years of experience in a Technical Communication role for an enterprise technology provider.
• Knowledge of FrameMaker and Oxygen XML Editor.
• Ability to write clear, succinct and accurate documentation, including conceptual information and procedural instructions for administrators, developers and end-users.
• Ability to work independently with minimal supervision.
• Ability to ramp up quickly on new technologies.
• Excellent interpersonal communication skills and ability to work with globally dispersed teams.
• Some technical product marketing writing skills.
• Some knowledge of DITA XML standard.
• Experience with risk management or identity management software products.
• Experience in developing documentation systems for applications in the Cloud.
• Experience documenting Java, C++ and REST APIs.