Technical - Team Lead

About the Role

Lead a team of technical engineers to provide pre and post-sales support for the assigned cybersecurity products.

Your Key Responsibilities

1. Work closely with the sales and product teams.
2. Provide pre and post-sales support.
3. Design, implement, and manage projects for security products.
4. Configure and implement security device features including WAF, DDoS protection, and Content Delivery.
5. Develop and configure security rules and policies for secure application access.
6. Ability to analyze and identify common vulnerabilities and potential threats for mitigation purposes.
7. Collaborate with vendors to integrate solutions with applications and infrastructure.
8. Troubleshoot and resolve issues related to network and security.
9. Stay updated on the latest product features, security threats, and best practices.
10. Perform any other duties as assigned.

Qualifications / Requirements

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Proven experience with cloud-based technology and network security technology.
3. Strong understanding of networking, DNS, and internet security principles.
4. Experience with WAF, DDoS mitigation, and application security best practices.
5. Familiarity with web technologies, including HTTP/HTTPS, TLS, and web protocols.
6. Not required but good to have knowledge of basic REST API.
7. Not required but good to have knowledge of DevOps practices.
8. Familiarity with other security and CDN platforms.
9. Any cloud or security certifications is a plus.
10. Excellent problem-solving skills and detail-oriented.
11. Strong communication skills and ability to work with a team.
12. At least 2 years of experience in the IT Security domain, in a technical role.

About Us

Westcon Solutions is a member of Westcon Inc., Group, a global value-added distributor of category-leading unified communications, infrastructure, and security solutions with a global network of specialty resellers. Westcon Solutions is a regional distributor focusing on the distribution of security and value-added IT products. Working closely with leading vendors, Westcon Solutions provides sales and technical support in the security, optimization, and monitoring space to partners and customers around the region. We are currently an Authorized Training Centre for Check Point and looking to expand into more vendor-certified courses.