Technical Support Engineer

• Provide technical support, field service repair, maintenance, troubleshooting, installation, commissioning etc. in the area of Life Science Microscope and Histology & Cytology Equipment.
• To maintain close working relationship with our key customers.
• Compilation and management of all customer/prospect, service & repair activities database.
• To oversee and manage project execution and delivery.
• Responsible for achieving the monthly service target assigned by the company.
• Involve in preparing the quotation, service contract, and training material for the customers.
• Complete and submit field service reports.
• Attend technical trainings for skill competency.

Qualifications:

• Degree or Diploma in Biomedical/Electronics/Electrical/Mechanical Engineering.
• Candidate must possess minimum 2 years’ experience in a technical support role, working with relevant technologies.
• Fresh graduates will also be considered.
• Position level offered will be based on total years of experience, knowledge & qualification.
• Experience in handling automated equipment is an added advantage.
• Experience in troubleshooting computer systems is an added advantage.
• Must possess a valid driving licence.
• Must possess own transport.
• Applicants must be willing to work in Subang Jaya and travel all over Malaysia including Sabah & Sarawak.