Technical Support Engineer

Broaden your horizon! Join our Technical Support Engineering team!

As a Technical Support Engineer, you will:

• Experience satisfaction in supporting customers with technical challenges related to vision inspection machine system setup, maintenance, and troubleshooting at customer premises.
• Have the opportunity to travel locally and abroad, building strong customer relationships by providing knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
• Broaden your engineering skills by working closely with the R&D Team on quality and design improvements based on customer feedback.

Requirements:

• Diploma / Bachelor's / Master's Degree in Science and Engineering, preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology, or equivalent.
• 1 - 2 years of working experience in customer service and support for vision inspection machines is an advantage.
• Customer-oriented behavior and mindset.
• Possess own transport and be willing to travel when required.
• Flexible, responsive, and able to work long and irregular hours if necessary.
• Fresh graduates are encouraged to apply.