Technical Support Engineer

Broaden your horizon! Join our Technical Support Engineering team!

As a Technical Support Engineer, you will be responsible for:

• Providing support to customers on technical challenges related to vision inspection machine system setup, maintenance, and troubleshooting at customer premises.
• Traveling locally and abroad to build strong customer relationships and provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
• Collaborating closely with the R&D Team on quality and design-related improvements based on customer feedback.

Requirements:

• Diploma / Bachelor's / Master's Degree in Science and Engineering, preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent.
• 1 - 2 years of working experience in customer service and support for vision inspection machines is an advantage.
• Customer-oriented behavior and mindset.
• Possesses own transport and is willing to travel when required.
• Flexible, responsive, and able to work long and irregular hours if necessary.
• Fresh graduates are encouraged to apply.