Technical Procurement & Service Coordinator

Position Responsibilities

• SLA Review & Cost Monitoring:
  Regularly review SLA base rates to ensure they align with company standards and market trends.
  Timely update vendor agreements to reflect current terms, conditions, and pricing structures.
  Monitor and track all cost base rates to ensure compliance with approved budgets and SLA terms.
  Identify and address any discrepancies or cost deviations in vendor agreements.
• Procurement Support:
  Raise and process purchase orders (POs) for maintenance requirements and secure necessary approvals.
  Source and procure spare parts, tools, and services required for maintenance and repair tasks.
  Maintain inventory of critical spare parts to ensure availability for preventive and corrective maintenance.
• Vendor & Supplier Coordination:
  Liaise with vendors and suppliers to obtain quotations, negotiate pricing, and finalize orders.
  Track and follow up on purchase requests, delivery orders, and invoices to ensure timely completion.
  Monitor vendor performance and ensure compliance with service agreements.
• Cost Management & Reporting:
  Maintain detailed records of repair, maintenance, and procurement costs.
  Conduct cost analyses.
  Prepare periodic reports on maintenance expenses and provide insights to management for budget planning.
  Review base rate.
• Record Keeping & Documentation:
  Organize and maintain records of all POs, quotations, invoices, and maintenance logs.
  Update databases with accurate cost and resource allocation information for tracking and auditing purposes.
  Ensure compliance with company policies regarding documentation and financial records.
• Operational & Team Support:
  Collaborate with the maintenance team to ensure they have the resources needed to address repairs and preventive maintenance tasks efficiently.
  Expedite urgent requests for high-priority maintenance issues.
  Support the analysis and resolution of recurring issues by tracking patterns and providing data insights.
• Preventive Maintenance Coordination:
  Assist in planning and scheduling preventive maintenance activities by ensuring the availability of parts and resources.
  Track preventive maintenance tasks and costs to identify opportunities for efficiency improvements.

Education
Qualification and Experiences

• Diploma or bachelor’s degree in business administration, Finance, or a related field.

Experience:

• Minimum 2 years of experience in service coordination, procurement, or a similar support role in a maintenance environment.

Skills & Competencies

• Technical Proficiency:
  Familiarity with procurement and financial management tools.
  Proficiency in Microsoft Office Suite, especially Excel, for data tracking and reporting.
• Organizational Skills:
  Strong attention to detail and ability to manage multiple priorities effectively.
• Communication:
  Excellent communication skills for coordinating with vendors and internal teams.
• Problem-Solving:
  Analytical mindset to identify cost-saving opportunities and streamline processes.

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