Technical Engineer

Job Responsibility

• Actively promote products, assist in formulating sales strategies, introduce products and solutions to channel customers, and guide customers in product selection and configuration.
• Conduct in-depth research, collect, and analyze market information, including product trends of Dahua and other brands within the industry, and produce corresponding promotional materials and market plans.
• Organize product training to enhance customers' CCTV technical knowledge and assist customers in completing certified training.
• Collect feedback from customers and the market, understand the technical requirements for the company's products and solutions, and continuously follow up on the company's improvements and optimizations for customers.
• Provide technical support, respond promptly to customer needs, coordinate internal and external resources for long-term follow-up, and offer online and on-site troubleshooting services.
• Collaborate with the marketing team to promote the brand, elaborate on the technical advantages and product features of the Dahua brand, and drive sales growth.

Job Requirements

• Candidate must possess at least a Diploma / Degree in Electronic or a similar field.
• Good English, Mandarin, and Bahasa Malaysia verbal and written skills. Good communication skills and excellent customer service skills are needed.
• Experience in CCTV, IT, or other related telecommunication and security industries is preferred.

Job Benefits

• Provide Training
• Company staff Insurance
• Allowances
• Performance Bonus